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| | Monday 10AM–8PMTuesday 10AM–8PMWednesday 10AM–8PMThursday 10AM–8PMFriday 12–8PMSaturday 10AM–8PMSunday 10AM–8PM |
| | theone.com |
| | +971 4 310 3462 |
| | Junction 3 Sheikh Zayed Road Al Quoz 1, Street 4b - Dubai - United Arab Emirates |
| | 1 |
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Ebaa AlawamiWorse customer service and post sales service ever. I showier at their location shows the picture and name and color of the desired sofa. Ithey assured me of the availability and paid the amount. I noticed something funny about the color so I called prior to pick up to confirm the name of item and th desired colors and they rwasured the order is correct and I will receive my item as agreed. After there weeks of arranging for pick up and shipping to Saudi Arabia and an additional 1000 Derhems I received the wrong sofa!!!!! I contacted the branch and customer service and the best they can offer is for me to ship the item back to Dubai for replacement without acknowledging the additional expenses I would incur because of their incompetent sales team - who to say the least are bad in both Arabic and English and are too arrogant to even give the customer proper attention!!!! They answer yes yes without even listening to the customer question or verifying the information. Very bad experience all around.