Information
| | Monday 10AM–9PMTuesday 10AM–9PMWednesday 10AM–9PMThursday 10AM–9PMFriday 10AM–9PMSaturday 10AM–9PMSunday 10AM–9PM |
| | +971 4 456 1010 |
| | Dubai - United Arab Emirates |
| | 2.5 |
Location
30 most recent searches
Comments 13
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amit rajHorrible place... the staff doesnt smile, rude as if they are doing us a favour... i left the place immediately with my pet. hugely recommend not to go there if you love your pet
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Minoroosh PatelNot only were they rude but they had the audacity to wrongfully accuse us of not knowing information they failed to give us. After caring for many pets over decades and encountering many pet care stores this pet store is undoubtfully the most unpleasant and unprofessional chain. If they treat humans in such a manor god only knows how they treat our beloved pets behind closed quarters. I hope the authorities realize this atrocity and act upon it soon before our helpless pets have to unnecessarily suffer.
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Comeden - MinecraftI love it their is so much space, the staff are very kind and friendly, they pick up really fast,and they are very fast when you have to pay for your item. Of course a 5 Star
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Shahrooz GeramiPoor grooming service. Poor Hygiene. Rude Customer Service. Hanged up phone when they receive a complain. Refused to show CCTV recording at the time of grooming to help us investigate the reason our cat got seriously infected right after being groomed in their shop.
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Maryam FarzamifardVery poor customer service... The area in not clean, the pets after grooming always have scars and might get infected, or ring worms... They are not responsible and doesnt care... If you love your pet, just take them somewhere else...
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Jonathan LeeFriendly staff, always busy and you have to book in advance for a doggy haircut
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ahmed salamaThe worst experience ever I had Called and booked an appointment in 10 days time , at the day of the appointment they informed me that they had to reschedule coz give priority to earlier booking, very unprofessional customer service , dont give any respect to the customers , last place I can recommend
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Murat UzelI would NOT recommend this place to anyone who loves their pet! We lost our 9 month old kitten due to aspiration pneumonia less than 2 days after taking him here. After our kitten passed away, we went back to the groomers asking to see the camera recordings of him being groomed to ensure he was safely groomed and the owner informed us the camera wasnt recording on that particular day. Please, if you care about your pet dont take him here!
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Rour SMWould not recommend it - Booked cat grooming offer via Groupon on a specific day then called to postpone and re-schedule. Was told theyre fully booked and they can reschedule in 14 days... I nagged a bit and they managed to "squeeze" an appointment for 3 days later.. When I arrive to my appointment; its empty and no one is sight... so much for "fully booked". Suddenly 4 employees emerge from somewhere and they didnt seem to expect my cats grooming appointment...ok so far its passable. I ask if they have a chart for the cut (medium; super short...etc.) - they dont so I go on to explain what should be done. They ask if the cat is agressive as they would not go on with the cut if he is. Surely hes not at home where hes cuddled all day and Im not usually present when hes at the grooming session so I dont know. My cat is 2 and 1/2 years old and went on numerous grooming sessions and no one complained. I suggest they start on the spot (since clearly they didnt have any other customers). The guy puts the shaver on my cat for 2 seconds and says sorry he doesnt like it and calls another person to help him tackle my cat. Bearing in mind, my cat didnt even make a sound or bite the groomer or make sudden moves. He kept saying sorry we cant cut .. and I was explaining surely the cat is stressed ; what do you expect ? You wanna tell me all the dogs and cats who come for grooming are not stressed when you put them on the table ? I idnt feel my cat would be safe if I left him there..so I preferred to not go ahead and took my cat right off the grooming table. He was not agitated ; not meowing or anything. I would not go back to this place and personally would not recommend it.
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Brad StandishNice
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dinaticoGot their groupon voucher calling 5 or 6 times continuesly for someone to pick up the land line On 4 Aug booking was done for Thursday 11 Aug then i have to change the date so i called back on 7 Aug to postpone to Monday 15 Aug the lady answered and confirmed groomer will be available, everything okay so far... On 11 aug they called to confirm my old appointment! !! And said they have no record for the reschedule! !! Tried to book on Monday 15 same I requested but they said groomer will not be available! ! Tried in Tuesday 16 they said sorry we are fully booked !! They are so rude staff unhelpful at all in dont trust them for my puppy They even said u can come Monday for wash only !!! I already paid in advance for full grooming! ! That stealing guys Tottaly rediculious and untrustworthy
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mustafa kiswanistaff are nice good care for pets . various products and a grooming service
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Gian AngBest ever