Information
| | Monday 8AM–7PMTuesday 8AM–7PMWednesday 8AM–7PMThursday 8AM–7PMFriday ClosedSaturday 8AM–7PMSunday 8AM–7PM |
| | healthbayclinic.com |
| | +971 4 348 7140 |
| | Dubai - United Arab Emirates |
| | 4.3 |
Location
30 most recent searches
Comments 12
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karim AbdellaouiVery bad service, have never provided test results Request a call back to book appointments and get a call back between 3 - 7 days later. The only thing good is the one doctor that we see.
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Zoe Van MilThe different entrances can be confusing. I would also recommend parking in the j3 mall instead of on the street as its busy
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Lydia EspinWorst customer service ever!! They leave you waiting for over an hour. Had a bad experience with one gynecologist there, two days before my surgery she said she couldnt operate on me as she no longer operated at city hospital, she only operated at American hospital. My insurance was unfortunately not covered there. This was two days before my operation, it was all arranged to be done at city hospital. I had booked two weeks off work for this and my parents were flying out that evening to look after me, everything was arranged and this is what happened, the response from the doctor was cant you find the extra AED25,000 so we can operate at American hospital? Dont you have a credit card?? How awful to say that to a patient, I was extremely upset, how can I find that money?? I then had to research and find another doctor urgently to carry out my surgery. A very stressful and upsetting experience. I was recommended another doctor at healthbay and I was sceptical after what happened with my previous experience there but then I thought ok its a different doctor, it will be a different experience. Unfortunately I never got to see her as they messed up my appointment, keeping me waiting over an hour. I will never go back again! I honestly have nothing good to say about healthbay! Even when you complain, they simply dont care!
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Lisa FinlaysonI had a simple but uncomfortable procedure and the nurses and Drs we exceptional. Their bedside manner was awesome. I was very anxious about the general anesthetic and they relaxed me completely. I would thoroughly recommend the gastro department, could not fault them. Well done to them!
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Andy CampbellAfter 5 years in Dubai Dr. Gustavo is the best Ive come across. Assisted me with an very problematic neck issue. Extremely knowledgeable doctor who provides the best treatment.
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Maya ShineThe Doctors at Health Bay Polyclinic are mostly very good. However, 99% of the Nurses and the rest of the staff are so rude, soon full of themselves, not only they act like they are doing the patients the biggest favor by helping them in ANY way, but also they dare to give their own opinions and advices on behalf of the Doctor about the patients health condition just like they are the Ones who went to Medical School, and not the doctors; specially the nurses and staff at the Gastrology Department!!! I believe they can affect the Doctors reputations badly if they continue doing that.
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Mehmud Al GajnaviAs i visited in this clinic, they have good OBG Dr. Ferial with good nurse staff.
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Mohammed Moustafa AlghamdiThey have good internist Dr.Yassin
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Jacaranda VillaWe are an expat family living in Dubai and have been extremely impressed with the quality of service, professionalism and standard of care. The all have very good English and an excellent bedside manner. There is ample nearby parking, service is fast (no big queues) and the premises are clean, fresh and modern. We highly recommend Health Bay Polyclinic.
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Marie ClarkeDr Jozsa was fantastic. Professional and personable.
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Abdullah AqrbawiThey respect time, better than a lot of other clinics
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Hiba FRude staff and completely unprofessional- Dr Musadek Oksus Booked an appointment a week earlier and was confirmed by phone call a day earlier and a message. I get there and they inform me that there will be a 30 minute delay!!! When i asked why they didnt call to postpone the nurse said "this is how it works here, we cannot drag a person out of the drs clinic". I replied that all I asked for was a phone call to say there will be a delay and her answer was "are you willing to wait or no". Of course I didnt and just left