Information
| Monday Open 24 hoursTuesday Open 24 hoursWednesday Open 24 hoursThursday Open 24 hoursFriday Open 24 hoursSaturday Open 24 hoursSunday Open 24 hours |
| asterclinic.ae |
| +971 4 440 0500 |
| Khalid Bin Al Waleed Road , Near Al Fahidi Metro Station - Dubai - United Arab Emirates |
| 2.8 |
Location
30 most recent searches
Comments 188
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Bin HakimoI would like to go to this clinic in the case of illness or disease check, but today and on 30/08/2017 at 03:30 the Workers or employee treat me in a way that I feel like a slave or employee staff they are sending me from Counter to Counter because they have a lot of people and so they can not afford so Why do they work? So then I requested the clinic manager or supervisor and he did not come, they told me that he would come after about an hour. When I asked For supervisor they did not call him anyways I thought you doctors promised us that you will treat us well ?? and thank you for your attention and sorry for the bad comment .and thank you again
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Vibin ChandranIf you have enough time and battery charge to sit and browse on your phone go there. Most of the doctors are brilliant and excellent but you need to wait hours to meet them especially if you are going there on weekend. I visited today at 11 AM and returned without seeing the doctor by 12:30 PM since it was over crowded. Insufficient support staffs and nurses.
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Kirollos GamalEverytime I deal with Aster I get lots of disappointment and frustration, wrong information being communicated as we breathe, easily costing you 3 or 4 hours with no remorse. Very very unhappy, the network of medical centres is expanding and wrong information by the staff is very common.. Needless to say that most of their doctors treat the patients as numbers, there is no real sense of responsibility and moral obligation
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Kathleene Kaye GumabaySo far, Aster has the best set of employees that offers promising customer service. The doctors are also very excellent and efficient. Fast track service is really superb! thumbs up Aster!
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ratheeshr raveendranAM HAPPY WITH ALL SERVICES FROM ASTER. GOOD DOCTORS AND GOOD STAFF. VERY FRIENDLY
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Saeed RashidLast month when I visited Aster clinic in Bur Dubai,I was so week to walk, due to high blood suger first time in my life.I was so scared of that.But when I met with the Doctor he gave me as medicine as inspiration how to control of it.The level of blood sugar was 573,2nd time it was385, 3rd time it was 185.Three days before I checked & Im quite happy as it was130.I think its a great brand of medical service in Dubai.Specially an Indian keralit nurse, and a great professional Doctor who is also from Indian I thank them millions. Insallah Ill meet with them again next week.Thanks Aster for giving the best treatment.
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nishad asokanClinic doctors are very experienced, all specialist are seniors doctors .. good service they are providing especially staff nurse are very hard workers and billing people as well .. All the best let them continue this service for a long ..
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Sonia MalikExcellent services. stuffs were very helpful and Doctors are very good. Thank you Aster
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lijo josephExcellent services. stuffs were very helpful and Doctors are very good. Thank you Aster
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Violet MascarenhasWent there to consult Dr.Sabu Anthony with my Husband. He is a very good doctor, knows the Indian medical conditions quite well and he is very friendly. His treatment is excellent.
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Sijimon ThomasExcellent surgery department. Highly experienced staff.We really appreciate their service towards patient care
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aryadevi sgood service. excellent doctor and nursing staff. Overall nice experience.
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K.Suresh babuVisited the facility recently and had a very good experience. The clinic carries a positive vibe and the staffs are very empathetic.This one bigger and spacious with free parking for Aster visitors.
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Ari nagarajVisited the facility recently and had a very good experience. The clinic carries a positive vibe and the staffs are very empathetic.This one bigger and spacious with free parking for Aster visitors.
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Praveen ThomasVisited the facility recently and had a very good experience. The clinic carries a positive vibe and the staffs are very empathetic.This one bigger and spacious with free parking for Aster visitors.
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Jacob ThomasAn excellent clinic with experienced and specialized Doctors and Customer service, nurses and support staffs who were friendly and accommodative and making sure we were taken care well !!!! Gr8 experience .......
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Suman Shetty6 hours 30 mins to get a prescription...I visited Aster clinic BurDubai at 115pm as a walkin patient to show myself to a urologist.. I met some one at the main reception and told him the reason of my visit and showed him my insurance card and I was directed to go to the 1st floor, counter 2 to get the token..I went there explained the same and showed my insurance card, I was asked to stab. In the queue after waiting for 45 mins in the queueI was informed that I need to first get appointment with GP and than he will give a referral letter to meet the urologist.. I went back to the guy at the main reception and showed him my displeasure, on which he rushed me to GP and got me the letter in no time.. I waited for urologist and I was attended at 1650 hours..he prescribed some tests, I went to the concerned department with my file who are supposed to check with my insurance company whether those tests are covered or not.. they gave me a waiting time of 30 mins to check with the insurance company which is acceptable.. at 520 when I went to him check the reply, he claimed that he has sent the request and not yet heard back from them, I called up the insurance company myself and discovered that they havent received any such file, on confronting this to the administration team they tried expediting and by 6pm I got the paper which said its approved .. I saw the time they had sent my request and to my surprise it said 1730 hours.. Biggest surprise was, when I got my tests done and asked them the further procedure they said these test results cannot be examined today and i have to wait till the doctor returns from his holiday which is on 1st August.. when I asked what about a replacement urologist to check, I was informed the replacement is going to come on 24th July.. again I went back to administration department explained him that after all this I dont even have a prescription and the test results are of no use after waiting for 6 hours.. he went to the doctor Mr. Rahul Bhatt to assist who in return said I m busy and his case is not so important tell him to wait for 30 mins.. just to write the name of the medicine..eventually after shouting and fighting i was handed over a paper with the names of two medicine which I was already aware of...They surely have no respect for their customers and doesnt value someones time.. patient name - Vikrant Kamal..
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maria dsouzaAster jubilee has done an excellent job by introducing the fast track service. Dr Sunil is a great doctor
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Martina LouzadoThe initial booking of the appointment and doctors check up was excellent. The medicines provided also were effective and gave immediate relief. I have rated this clinic 1 star because of the issuance of sick leave letter. Apparently, the sick leave system was down on the day we visited the clinic, they said that within 3 working days we could make the payment and within 3 days the sick leave would be emailed to us. It has been 5 days and i havent received any email yet. Made several calls to the clinic and all they say is that the people responsible for this are busy and will call me back... Its been over 24 hours and yet no call back.. :(
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Spurthy Sirivellaexprienced staff and doctors.....highly dependable for medical care....only drawback is the parking and waiting time to meet the doctors....once u consult the doctor and ur treatment is done will forget about all the hassels .
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Natasha Ann EapenAster has the best set of employees that offers promising customer services. Overall nice experience.
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Renjitha HarikumarSuperb services in aster. I will highly recommended to my friend for ASTER
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Vishwajith KotianOne of the worst Clinic I have ever experienced. I have been calling since last 2 days and also requested for a call back to check for an alternate eyes drops but there is no response. Also i have been waiting for the Physiotherapy approval for which no one is liable to explain. When i Called the clinic they are just ignoring the calls and disconnect.
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shihab saiduFabolouse doctor and staff service. I m very happy with there service
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Muhammed YounasHighly recommend Aster Jubilee to all. Patient care is the utmost priority
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rommel del rosarioShould have another Doctor for nephrology.So, it means that they can help their patients not only one day in a week.the worse is if the booking is full the patient is coming back again in next week.its very worse for the schedule of all people working..
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Amritha CVery good service. staffs are really helpful.
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AJ SahloulThank you to the whole team especially Ms. Jyothi Mohandas for her help and support to my dad
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Shabir ZainudeenMy wife and I visited this place last week to consult the Rheumatologist and the Nurse who attended was so RUDE to my wife. When My wife entered the doctors room with my maid, the Nurse rudely told "you go out" to my wife ? Is this the way to talk ? She is a Head-Nurse and thinks she is working for a charity hospital or something? She is forgotten that WE PATIENTS PAY FOR THEIR BREAD AND BUTTER. I ask the ASTER Management to remind her this very thing. We complained with some other issues to one of the administrators she promised to look into and apologised but I am doubtful of any action being taken? There were another patient too complained about the Male Nurse in the same floor. Down at the reception only one CASHIER was there and many were queing up to pay bills as its lunch time the other cashier has gone out. Doesnt the hospital employ another person to man the other counter? Most of us are Patients and how long can we stand in Que? Totally this hospital is a mess, over-crowded and they need more people to handle. Foremost the STAFF , SPECIALLY THE NURSES NEED TO BE TRAINED IN CUSTOMER SERVICES. I WONDER WHETHER THESE NURSES EVER TOOK THE "NIGHTINGALE" OATH AT ALL?
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siham suhailit was amazing experience provided by Ulrika she was very helpful and provided very good assistance all the from the reception to doctor keep it up the good work.l
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Viren patangeI think staff in Aster is underpaid or the HR department is too lazy to recruit good people specially customer support staff Dont understand why this clinic is always crowded, is this cheapest in UAE? All Indian Doctors are good but spoiling their name because of Aster brand Aster Management is worst in UAE
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Dunya DunyaHello Aster clinics team. I gave 1 rate because of: I called to clinic before visiting and asked can I come for eye checking, operator said to me yes, I can if I will come into 20 mins as doctor has a gap hour no appointments. I left everything I came and they told me full appointments and I should come next day. I think they just played.
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prasanth kinattupurayilExcellent service ..experienced and very cordial staff and expert and well trained doctors in UAE
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rajender mangalpallyIt was good experience with Dr. Balachandran dermatologist. when i have skin problem he is the one do the treatment for me, and always supported me during on my treatment. and also there is one Nurse from Indian she also suggested me as like a my sister I m not sure the nurse name but she special a privet care for me thank you so much.
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UPS SERVICEpoor response ..lack of knowledge in reception ..very poor and bad customer service..you need to wait a long queue from the reception to end of completion....**** service in Dubai medical industry.. NO management / supervisor available to handle the customer issue and worries..TODAY waited four hours for an ultrasonic scan and not even success due to doctor unavailability .. One week minimum required to complete the Visit and your patience level will improve after the visit... We should inform to google to add the NO STAR option for ASTER JUBILE HOSPITAL ..
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Joshua FernandesA brilliant clinic,with efficient doctors and an amazing staff, the fast track service was spot on, kudos to aster
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Yohhan RawaniThe worst experience in any medical clinic. They have only 1 ENT specialist who deals with both appointments and walk ins. So all the appointments of the day are full but in between whenever the doctor gets a break , walk ins are consulted. The whole process takes over 2 hours. I do not understand why people with insurance would come here. I , being new here , experienced this for the first and last time. Never again will I visit this place
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Silvadas DasAn Amazing clinic with all required specialties and expert doctors available for us.
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Cornejo Alyza AnneGreat experience at the clinic. the doctors and the staff are very helpful.
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zeenath kutagullaexcellent service and efficient doctors very helpful keep up the good work kudos to Aster
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Martin Sedo RoperCame for 2 vaccines. 2 hours later left as they hinted it would be another 2 hours wait. Overcrowded. Dirty. Stinks. Wouldnt come back even if I didnt have any alternatives. A real dump
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sijo georgeI LIKE THIS CLINIC VERY GOOD.......CLEAN AND NEATLY MAINTAINED
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Dr.Wasim SayedVery nice experience. Friendly staff & Doctors
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Ajay kumarnice hospitality. thank you aster
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Dhanya RatheeshThe treatment and everything else is perfect but the Laboratory receptionist is not cooperative and not at all ready to resolve our doubts.Her behaviour towards customer is rough instead of being polite.The management should see to it.
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Shaniya ThomasExcellent customer care service
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rahul jainAppointment take atleast 1 week to book. Walkin customer will take more than 2 hours. If some one needs immediate attention or can wait next day, there is no special care been taken by Aster for customer.
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sherin mathewEXCELLENT.....ORTHOCONTER BEST..GP COUNTER GOOD...
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Gaurav Mittalhighly satisfied the service you are providing to the patient..Really Appreciated....
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mini royBest services in the UAE. All the best to the Aster team.
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Gaurav Mittalhighly satisfied the service you are providing to the patient..Really Appreciated....
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Lijo MathewBad clinic. No parking avbl
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Jose ThomasVery Gud cardio service
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MUNEER MADATHILFantastic Aster (Aster Jubilee medical centre) For there services
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phillu rodriguesGud Gastro service
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IK SALIMGud service by Uro department
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Ally AntonyExcellent staff knowledge and gud patient service centre
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Rohin CherianBest services in the UAE.All the best to the Aster team.
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malcon regoexcellent service in AJMC..Very impressive
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Vishnu KoothattuCall center said 24hrs, reached at around 6:20 morning but they said doctor is busy with other patients. I waited there for doctors coming at 7:00. I came from Sharjah because its the only aster works 24hrs. The doctor cams at 7:38, he forwarded us to lab. The lab guy said 1 hour, went back after 1 hour at 9am, the lady said 10am, went back at 10am, the guy said I will get Sms. Looks like we cant trust anyone there from call center, doctors, lab staff also the guy I met when I reached, he was sitting at some insurance counter. At I saw the doctor who did night duty going home, but no patients. Very bad first experience.
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Adithya johnCourteous staff ...Fast track service is a good initiative
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Syama SExcellent doctors and happy with the service provided to me.
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Jessica Alianzahas excellent customer service and doctors are very professional
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Jangservice are very poor. everywhere in this center people are unapproachable at all service are very slow could say better to choose other place instead of this. Each visit people are wasting minimum3 to 6 hrs in this place very bad impression
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ijas maHighly experienced doctors.Dedicated staff with excellent patient care
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tshering yangzomThe worst place ever to be....... everybody is unprofessional from the entrance till the exist.. i reported to this place around 4.45 with severe bloated stomach and chest pain when i asked the doctor for some sick leave to rest he stated that he can only give me 1 sick leave before 6am and when I looked at the time it was 5.30 so I asked him what is that kind of policy and he tells me to come back later amd get another sick leave.. i felt robbed... after I did my test they asked me to come in the afternoon to collect my reports and when I reached there what do I expect that the doctor is not there and he would come 11.30 at night and asked me to come later.... this is utter crap.. asking an ill person to travel back and forth spending so much money on taxi this is totally unacceptable.... amd now that I want to know whats wrong with me I am trying to get in touch with the medical center for the past half and hour and nobody is picking up up calls..... This place is terribal... I hope the concerned higher in charge person takes this feedback very seriously as this is concerning the publics health and being in such a powerful and organised country this is a utyer shame...
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Arzone Kayecit has 24 hrs service but insurance card is not accepted. they need only cash
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Suchithra Ajay ChanderHighly experienced doctors.Dedicated staff with excellent patient care
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Ratna DasguptaIts all under one roof . I saved lot of time during my last visit.
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zohaib ahmedA treatment there is too much costly for a person who doesnt got his insurance card yet.... Too high fees for the tests.... For a very small pain u must do tests and after that they gave u medicine.... If u are in labourers dont ever go to such hospitals as they make money only...
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S S VideosPoor service, not bothered about customers. On busy Saturday patients need to wait hours in the queue because of insufficient staff.
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Febyanna KurianGood knowledge staff and doctors are very comfortable
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Mohammad AnwarI m impressed with the Aster services provided to me
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Jacob ChandapillaiThe clinic is very popular and not too expensive. There are some very famous doctors especially in endocrinology, dermatology, orthopaedic etc
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راعية البر Rayat Al BarThe best clinic in town they care the humanity not nationality !
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Gowri NallathambyOne of the worst clinic to visit ever , they made me wait 1hour even having an appointment.
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EBY VARGHESESuch a good experience ..keep it up.
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Hussain IqbalToo slow procedure Extremely slow but Good doctors and consultation
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Saravana GaneshInsurance approval is very fast there in Aster
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Najmudheen KavilerakodanInsurance approval is very fast there in Aster
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Sudeep PurushotamanGood Chronic Services
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George BravoI had a holter machine last june 2016 and was told that the result would be ready after 3 to 4 days, after 4 days I went back to get the result but they told me it is not yet ready and somebody will call me once ready. I made 4 to 5 personal follow up yet until I gave up. But on second thought I told myself it is about my heart so I must not take it for granted, I made a call follow again on several occasions but still they could not tell me if the result is ready, until 9 September 2016 that my daughter made the call and they said they will email the result to us, we waited for that enail but nothing came, today doctor sachin call me on my mobile and said the result was ready and I could go to his clinic to get the result. I went with my daughter asked for the result and I didnt want to see sachin anymore so as not to embarrass him so I just deal with the nurse on duty and he told me sir it really take 3 to 4 days for such result of a holter so my daughter asked him to check the date when it was administered and says June 2016 my daughter says whats the date today it is now September 11, 2016, what made me angry was the response of the nurse because he told us that doctor sachin was on leave that time, on leave that time and he did not bother to ask someone or to deligate that matter to anyone? What if I have a serious heart disease? What kind of a doctor is sachin and his staff? They kill people with their irresponsible act? I need them to apologize and be sent back home to their country to avoid any mistake that they might do again with other patients in the future. I will never go back to ASTER again for any medical help!
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sreenath sabuExcellent customer ship .
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Saju KurienExcellent clinic good service.
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Lavish KhanThank Aster for the better services to the patient
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Faisal Khanimpressive customer dealing service in Aster
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ritty mathewExcellent patient services in Aster.
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Anuraj GangadharanWill have to wait more than 1 hour even with appointment without appointment just 3 hours.
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bala jyotiI got very bad experience wearing morning 9Am to evening 5 Pm very bad next time no no Aster very poor service
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Umar RiazGood services in Aster Jubilee Medical complex
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caine rodrigueswhen you guys give a toll free no does it work ? or people do not take the call i have been trying the toll free no for two hours now
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Noushad NedumbaGood staff and excellent doctors
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Mirthas MuhammedDoctors are good and staff is excellent
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afreen niyasfantabulous .........
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Sooraj ErayilSuper services and excellent doctors
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Sindhu Nairgood service with very good doctors
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soyeb maleksuch a good Clinic.
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Bonny Swonderful staff and doctors.
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suleiman kuppendareDoctors are very busy with medical Representatives..Least priority is givng for waiting patients...have to wait minimum 1 to 2 hours to call by the doctors even if 2 patients.
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Syam KumarI am giving 0 stars for you. Worst service level in this place. Staffs are very rude and not at all compassionate to patients. It took hours to complete the consultation even after taking appointment.
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venugopal thiruppathyVery Gud service by physio staff
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Ulrika FernandesExcellent Fast Track service
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jyothi mohandasExcellent clinic, wonderful staff and doctors
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NIMMY SAJUExcellent customer service in Aster
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Najmudheen kodiyathoorVery Happy with Aster service
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Preethil Rajsuperb patient service in Aster
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Leeba RoshanBrilliant staff in Aster.
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Haider RashidThey have to add more tags about what and whom doctors
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junaid kHappy with aster service
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Anju MathewVery nice staff
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Alphonsa JoyGood staff services
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Noufal EbrahimExcellent doctors and staff
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Durga Devi5 star services
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Jirah Nielodouble thumbs up
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Nisha ThomasEXCELLENT SERVICE..
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Rahul KYou get old waiting non-stop.
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Sivakumar Marakkatexcellent staff and doctors.
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Rojin RI give 5 stars to the clinic as a 100% business place..Target oriented customer service executives....Target oriented Pharmacy....Target oriented doctors... Nothing else everything running on PURE SALES.(Dear Patient Please...Please.... Please...Google & cross check the prescription before you eat). Worst Experience ever in my life.....
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Zaryab JamilStaff is very helpful
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Padmini JacobsGreat service at the clinic
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Sudheesh ARmy concern is more time i had waited to meet the physician. Doctors are good . ENT is not available in all days. One ENT is sitting in both the hospital in karama.
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VEERA LAKSHMIGOOD CLINIC....
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anshad jalalSorry to say that, these guys doesnt have any respect of time, simply they are wasting the of patients. if anybody want to visit aster jubilee, make sure you have 3 - 6hrs free time. If anybody has small fever or cold think twice before you step into aster.
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Sarjotek MediaVery gud service
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amna dawerHappy with Aster jubilee
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Rohith yadavThis is a stupidest service that I have ever seen in hospitals .... we need to wait for minimum 3-4 hours for doctor consultation... or any other service...for even operation doctors dont come on time to the operation theatre I had waited 2hours in operation theatre on bed as my doctor didnt come on time as scheduled time...... these people are playing with humans life....I will not recommend this hospital to any one.....if there is any minus points I will give -100 points to this hospital.....specially the urologists are worst than anyone....
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Rahul Hari NairGud services
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shyju ThomasGOOD SERVICE
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Binu Thomasgood service
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Blessy Vinodvarghesefantastic service
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sony manuFully satisfied
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irtza mahmoodFantastic service
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mary vallavankott thomasGood service
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Reeja jojyBetter service
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Sunitha SmileBetter Service
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Expansion approvalsGood Doctors
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Praseena XavierGood service
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Sijin RajExcellent Service
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victoria ashaGood Services
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SHIBY REJIGOOD SERVICE
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Riyas MohamedGood Services
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Riyas MohamedGood services
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Roshan SunarIf there any 0 star i am give it to d aster .worst experince ever in ma life . Staff r just horrible they just want u to get of from there face . I have call aster by 5 time to get advice of doctor but they just dont care what we feel . .i have give them 5 test n meet 3 doctor but they dont even indentyfy my disses . And my disses steel there .i hate aster So bad .
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Emir BensaadiI will give it minus 10,yeah, -10 Rating! has nothing to do with care! Parking: took us 35 minutes of waiting,friendly guys down there ,other option ,go and park across the street and wait foe pick up,sick you are good luck! Clinic:a ZOO!a jungle as simple as that,no idea,no organization what so ever! No queue no coupon,good luck again!first time for us and last ,went there on an emergency,we have been told to wait for three hours,serious 3 hours?! Anyway,will not even mention it to my worst enemy! God speed! Keep it up ! I will get my care else where !
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Edcyl SanchezService is toooooo sloooowww!!!! First time in my 6 yrs in uae to wait for almost 2 hours in ultrasound! We just thought to give it a try because my husband had an emergency. But we just got so frustrated at the end. They should do something about their service. Parking also is an issue. Pharmacy is same, you have to wait for 2 hours!
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Sanjay Kumarwhat the hell of an hospital....!! worst experience ever..how can be the staffs so irresponsible,seriously i never seen like this in my life..i underwent colonoscopy n they took sample for biopsy,got the result and then they took for reverification of the sample again..its been a month now nd still i didnt get any response about my results..if i myself call them they are answering so irresponsibly...still now i didnt get those results ...if something gona get wrong to me with those results when i recheck in india..im sure im gona take legal action on these guys..!
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Nikhil Eexcellent service.
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pradeeppk P KI have visited many other hospital, One of the best Clinic, that what i can say. Dr.Mukesh Kumar is the best Dr. who i fully satisfied, out of like 7 ENT specialists in Dubai.
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Reinalyn Corpuzcan i have an appointment to any doctor there in aster, its all about to my face, i have an allergy and its stick to my face. What am i to do, please help me. Thanks!
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Sreenath Mohanexcellent clinic
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Jijo ThomasGood clinic
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Anju UnnikrishnanGOOD CLINIC
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Jayesh AmbattVery bad experience... bloody receiptionist is deciding which doctot i want to see...?
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Jinju MolGood service
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Belle LopezGet your appointment in advance..otherwise walk in is not recommended unless you go and visit on Saturday but on a limited timing slots.
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Riyas MohamedGood
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Tresa SherbyExcellent
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Riyas MohamedExcellent
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surumi saheemGood
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Salman IshaqOk but not great experience.
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Chandresh VasaI had a very bad experience with the clinic. As rightly said by other users, place is well crowded, one cannot come out of the clinic before 3 hours. No professionalism at all. Staff should be trained well to deal with the patients.
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AhmadThe worst medical center in the world You have to wait 30 minutes to get token number.
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shivnandan112Worst experience so far in Dubai never seen pathetic service.. Waiting time more than 3hrs and doctor seen in 5 min
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Phillip E. A.Wrong diagnosis with the dermatologist and unresponsive attitude for follow up calls.
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JAWDAT KhatibRegistration takes ages
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Mukesh Pandeythis place is so crowded! you better go there with some appointment. docters are good.
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C.M. SuriGood facilities, doubtful Rx...
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rathin ambattuSuper Doctors and staff
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Viju Josephthanks Aster
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SUNIL chandiramaniworst experience, even for medicines , v have to get token, i havent seen anywhere in my life before like this
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afzal khanGood service and DR. NARSULLAH
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Aby AbrahamEasy and quick experience. Friendly staff.
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Sumair SunnyBest doctors one special,best of best
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Sreevisakh SasikumarOp waiting time is more
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Nadeem GoharI want job in hospital I have diploma operation theater assistant and dispenser I am Pakistani
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sumesh vijay3 hour am waiting for consulting , room no m40,
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Dilli PradhanVery bad service
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Jegan KNo proper parking place
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reni babuIts to long registration procedures
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Rabia AshiqIs gynecologist available today??????
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Mohammed Zaid ShaikhGood
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Munavvar Hyder MarakkarToo crowded
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dipankar kumarAster - Time Waster
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ssp insaawesome
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Baher KilaniI dont like your service
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sajeewan prasangaOur kids medical place
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Neko LeeNever was here:)
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muhammad shakeelGood Clinc