Methaq Takaful Insurance Company

Insurance Agency

Filled out 690%

Information

	Monday 8AM–4PMTuesday 8AM–4PMWednesday 8AM–4PMThursday 8AM–4PMFriday ClosedSaturday ClosedSunday 8AM–4PM
	methaq.ae
	+971 4 260 1601
	Plot No.126-129,Nouf Tower, Opp Business Village، Port Saeed , Deira - Dubai - United Arab Emirates
	1.4

Location

30 most recent searches

Comments 128

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Hesham Abdullah

Absolutely nightmare! NO STARS FOR SCAMMERS I am currently facing a massive problem with this company and their staff for more than a month now since they made me lose my car YES i dont know where the hell is my car??!!. They are rude, so unprofessional, liers, bullies, they never answer calls or emails, they are never helpful, they are BY FAR THE MOST LYING SCAMMERS i have ever met in my entire life, i can go on and on about the millions of dismay they gave me. I without a doubt refuse to recommend this place, Al Shamil Auto Workshop and Liberty Motors R P M Workshop. Im currently in touch with Dubai Gov. trying to sort this out. You will really regret dealing with them STAY AWAY from SCAMMERS...
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Phil M

Absolutely terrible. I would give zero stars if possible. I bought car insurance through an agent at one of the RTA registration centres after buying a second hand car. I had a minor collision and I could not get through to Methaq. I ended up taking the car to a repair shop and paying for it myself. I have no idea how anyone involved in a more serious incident manages.
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Zaid Shubeilat

Regretting insuring my car with them and sorry for every single dirham i paid for that insurance policy! No one to answer phone calls, carless employee and bad management!
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USMAN KHAN Khan

No star for this company, this is the worst insurance company I will say in the world. I will never ever suggest any body to go and do any kind of insurance from Mehaq..... now almost six month I didnt received my claim,,,
M

Mansour Ahmad

If have chance to give Zero stars, This company will deserve no star. Like most of insurance companies in UAE. they deal with cheapest garages available across UAE. Never answer calls. Waste of time n money. Will make you sick.
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Nimisha Sivaprasad

If I had an option to put negative stars.An awful insurance company. Terrible word is an underestimate. Literally harass the customers. We are awaiting since last 6 months for the insurance to be settled. Nobody responds or bothers. Nothing happens at all. Saw their set-up in an RTA office and hence took it from there hoping it will be a good one. A BIG MISTAKE!!!. NOT AT ALL RECOMMENDED TO ANYONE.
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bilal akhtar

Avoid this insurance company at any cost. I made an accident in February and after 10 visits to their offices in Dubai and Abu Dhabi, regular calls (which nobody answers), emails, complains to the insurance authority, I got my money by the end of July. Everything about this company is wrong, unprofessional and leads to an endless waste of time and frustration. Ive learnt my lesson the hard way!
M

Muneera Sainulabdeen

Very Very Bad experience.. Dey dnt respond to ur calls and in case if dey attend any of ur calls dey put us on hold for like 17 mins and den i had to drop d call. Very Bad Service and very disappointed
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Hadil Alkhatib

If i can put no stars i would.the worst insurance company .i dont advice any one to deal with them . I found my self finally obliged to complain to a govermental side.
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Salil Bubere

worst Insurance company... never answers the call and never replies to emails also most of the agencies in UAE have suspended this insurance company account... you have arrange the cheq from them to collect your car from agencies... worst service i have ever faced in my life for insurance.
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Muhammad Baboo

No one answers any call and staffs are every rude with Customers. Totally useless to deal with them.
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Alawy Aljasmi

Its a nightmear not an insurance .. i swear the baddest insurance company in UAE maybe in gcc also
A

Ahmad Raisi

Scam of an Insurance company. I have full insuarance and they only approved body work repairs and left me with the bill for mechanical repairs of AED 5000. Impossible to get through to anyone by phone to dispute this as the automated phone system just hangs up on you. AVOID THIS COMPANY AT ALL COSTS!
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Ahmed Almulla

This is seriously the worst company worldwide of all time. For them, its all about business and benefits, no customer care no customer satisfaction matter and no commitment in terms of responsibility. I can see that I am not the only one, they are taking 3 months just to release a cheque for the damages their insured vehicle done to my car. If anyone needs any proof for what I am saying here, contact me and I will give you all the paperwork. Or try to dial their number and check if anyone will answer your call, except for the reception and insurance services "of course, income!". But you are lucky if motor claims and other department answer your call.
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UAE DUBAI IT SUPPORT 0556789741

Worst insurance in uae They dont have time for customer service Best insurance is Adam ji my first insurance company on time service
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Rui Pereira

Very bad insurance company impossible to contact. And for shure the worst in UAE the authorities should do something .
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Mehran Mahallati

One of the worst establishments Ive ever encountered. I hope that no one has to deal with them. The correct government department needs to know about them and hopefully shut them down
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Deepu Sankar

Very bad service, never answers the phone calls
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Kethis waram Singaravel

Very average in service. I had never succeeded to get them on a call. :)
M

Mohamed Kassem

Supposed to be car insurance company and when u make an accident u keep calling for more than 1 hour on line and no one will answer
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Moustafa Touson

Terrible service! I had an accident and I am trying to call them for more than 3 days but no avail. no one answer. really unprofessional people. absolutely I will not renew with them even I will never deal with that unprofessional company anymore!
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Youssef Chehade

Very bad service. Noone answers phones. I had to visit the branch every time i had a very tiny question. They took 10months to reimburse me the payment of my cancelled car, and more than 10 needless visits to their branch
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Vangaveti Srinivas Rao

It was my first accident after five years and I had to visit them for the first time. Their front office is very informative. Their surveyors are very unprofessional. While surveying your vehicle, they do not want to talk to you and they do not want to listen to you. I was horrified more when I went to the garage and realized that they have not communicated / mentioned the repair work that needs to be carried out with garage. I had to make several calls to these surveyors again to look into the problem. They behave as if they are doing me a favour. I have been their customer for the last five years without a single claim. And the first claim after five years gave me realization that Im buying my insurance from unprofessional people. Ill look for a better insurer next time when I have to buy insurance in September. Im definitely not going to deal with these people.
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Rashid Rashid

Too bad service i never see like this bad insurance company they are thinking somthing giving free to customers they will never pickup phones between 8 to 4 o clock after 4 duty time finish
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Mohammed Albastaki

Not recommended at all !! They never answered my calls . U have to go to there office to finish what u need , that if they finished ur work !!! No need to waste time to write a comment also . Point !!!!
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Bruno Dal Bello

Do not reply my emails, charged a very expensive insurance and do not honor their commitment. VERY UNPROFESSIONAL!!!
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Mohamed S.

Awful experience. Not recommended.
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lorans lorans

The worst insurance company in the UAE Failed management Plot with the workshops against the clients right No more words
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karim khayati

Do not recommend At all. If you are a client, youll get very upset : Espcially if you have a luxury german car and they insure 1400 dirhams, what am i reparing? A motorcycle? A bicycle ? I wasnt surprised that the google rating is below 1.5/5, should be lower..
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ZIY ADH

Very poor customer service and unprofessional behaviors. ZERO star . Better to save time and money with other motor insurance company
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Khalid Abdulla

Doesnt even worth 1 star, I have never tired a worse insurance company than methaq. No response to phones or emails. If you have plenty of time and you wanna waste it, there you go and deal with them.
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yousef alkasem

good prices medium service
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Mahran Kayyali

They dont care about costmers
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David Heyman

This is the worst car insurance I can imagine. if I could give 0 stars I would give zero. My car broke down and I had full insurance and road assistance. I called 4 times to get through to anybody and I was told that methaq had cancelled road assistance, even though its in my signed contract. The staff were very rude and left me completely hanging in the middle of the road, 200km from my home. I had to pay for everything myself and despite repeated calls the staff dont take responsibility, dont provide any written contact information, refuse to provide any staff names and dont call back. If I didnt take so much effort I would file a court case against Methaq!
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Samer Harkous

Been waiting on a total loss claim cheque since September last year. Its been 10 months now. What an absolutely useless company.
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Syed Sahil

Staff is very Helpfull
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V A

Had a lot of issues for a very long time
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Asif Javed

This is the worst insurance company I have ever experienced in my life. I wish i could give them -5 star. My car was hit and even after 40days back and fourth nothing happened. Was only 2 days repair. All the management is worst. No one will listen you when you are in their office. Their managers are liars and all the garages they award work, managers eat commission and does the cheapest quality work. I am so fed up that thinking after they repair my car, i will take it to their office and break it there to show the world. 40 days and counting and they are doing cheapest quality work. Never ever buy this.
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DannX4484

These people a scam artists. They will make you pay high sums even when police reports declare other party at fault. They will use the other insurance company to pay for the repair and still ask you to pay hefty amounts. They are also trained to ignore phone calls.
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Ezzat Natsheh

Avoid this insurance company at any cost. I made an accident in February and after 10 visits to their offices in Dubai and Abu Dhabi, regular calls (which nobody answers), emails, complains to the insurance authority, I got my money by the end of July. Everything about this company is wrong, unprofessional and leads to an endless waste of time and frustration. Ive learnt my lesson the hard way!
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Olesya Prystavska

I was lucky to have a perfect service from this insurance company. Special thanks to Jean from Motor Claims Officer - Claims Department, Dubai and Aziza - Administration Officer & HR Officer, Abu Dhabi
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suleiman maana

if it was possible to give a zero on rating. worst customer services: calls not answered at any time of the day, no clarity on time required to fix the car, customer kept outside the loop of updates on car status, car pending more than 4 weeks, unprofessional inspection team. Office location: small office that cant fit 10 people together, no parking facility available. we raise the voice for someone to hear. #Dubaicostumercare
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Kirollos Gamal

Horrible experience, dont recommend it for anyone, their corporate garages absolutely cheap and giving the worst service and repairs, when reported the same to the company by phone and mail they didnt respond back even I gave them big complaint written and in detail. they will make you hate your car and waste LOTS of time
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Rahmat Ali

very bad service by them even holding phone 1 hour they are not picking the call and now more than one weak to send mail but no reply
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Nawie Kim

I have been waiting for their follow-up now for one week after I reported my case. Even one one star is too generous for this service. Not answering the call, either.
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ManSour Crx

Why dont u just shut down? Damn phone is never answered from past 5 days !!! Worst company to reach ever.
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Sandi so

This is one of the worst insurance companies Ive ever came across with in a while ,why because 1.They never attend to customers needs 2. They never answer telephones 3.Payout Insurance is a struggle its four months trying to get our motor claim 4.There is no transparency, 5. They waste peoples time most of the time,customer care is not their priority.
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Wajid Khuidadi

Mesthaq takaful insurance company Is very very slow working. Im so upset . My car is Acsendent. I go there they check my car and take some pics after thay say U go to home I call to you 2days afther but I wait 4days they dont call me. Plz come Garage I will make your car. Now Also Im steel waiting for call. Waiting........ Waiting........?????
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Zaigham Jamil

Very helpful staff
A

Assil Al Hamwi

The worst insurance company ever
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Mohammad Rizz

One start also useless for them and their service
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Taher Munir

There is no experience at all because there is no worthy service provided. Worst experience. Dont bother going for their service.Good luck if you have by mistake taken up their insurance.
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R D

No one picks the line for 3 days.. will never renew my insurance with them
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SyncThird

Worst Insurance Company -unprofessional -they dont pick up -they refuse to send recovery trucks Mithaq insurance poses as a Sharjah company, they even have a desk in Tasjeel Village, thats where I registered for their "insurance service". I soon discovered that they dont have a branch in sharjah, I called their branch in Dubai but they never answered! I called every branch until Abu Dhabi answered and told me to try calling Dubais branch again. Three days later when they finally picked up, I told them that I need a truck to pick my car up because it was undrivable. They told me and I qoute! "You will have to manage bringing your car to us" I am a student in Sharjah and dont have the time to do all that. They did not care. A friend of mine went there in dubais branch and found that most their customer/victims are from sharjah. Their office in Dubai is a mess, and manager is unprofessional and often blames the customer. Which is what happened to me and my friend.
B

basma albalooshi

Im trying since three days to contact them, but no ansewre till noe...its very bad
F

fang jackie

This insurance company is a thief and cheats people throwing the poor service garage with high insurance fee, every bad,dont be cheated again
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Khalid Belhoul

Very bad experience, followed up for months to get the claim payment. No response. Dont recommend at all.
A

Allileth Cruz

The worst insurance company ever they never answer the call incase of emergency you will never find them and will never respond back to you. Its just s big waste of money.. Please do not ever make the same mistske to insure your car with them. Even the management are not taking any kind of action against this thing.
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Ehsan ElSherbiny

-The worst insurance company in UAE. -If you want to waste your time and get bad quality repairs go ahead. -In case your car is totally damaged, you will get your money after 3 to 4 month (it happened with me knowing that iam affected). -Very rude Dubai branch manager (his nane is Riyad).
A

Amir AlShizawi

Never insure your car with this company. they will never answer your call. I tried to call them for 3 days, in third day one rude lady answered my call and she know nothing about insurance. Then she kept me on hold for a while tell I closed the phone. Anyway all of us did this mistake to deal with this insurance but dont renew with them again.
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suhel barde

Actual image of a Motor insurance company can be revealed when it comes to a claim, through their Toll free No. 800-METHAQ (638427) one can never reach claim department, also there is no way one can check the status of claim (Not even online, as their online registration process is full of error). Simply to know the status of the claim one has to walk in to their office where again you can never find parking. No chance to renew the insurance from this company.
A

Abid Rizwan

Worst company i could ever think of. Its been teo months & 3 weeks. They wrecked my car. It got hit to a footpath & the steering box was damaged. The workshop they set the car to estimated the replacement price. So they chamged it. The new mechanic wrecked the transmission & computer programing. And yet i m visiting them to get my car repaired & they keep on playing hide and seek. Advice "burn ur car but dont get it insured here".
A

Azhar Abdul

Motor insurance company does not have vehicle inspection area
D

Divya Keerthika

WORST. COMPANY. EVER. They cannot give a poorer service even if they tried to. They are NEVER reachable by phone. And the garages they have a tie up with (Fast Track Auto Repair is one example) are least bothered! My car was in their garage for over 10 days without being touched and all I heard from them was tomorrow it will be done every single day I called. Seriously, WORST CUSTOMER SERVICE EVER!
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rami tawfeeq

Worst insurance ever .. directed me to RPM garage in Qusais and treatment they gave me with quality of repair are the worst. Trying to contact the company and they just dont pick up.
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Uditha Wickramaarachchi

Dont go for this insurance. This company is cheating. Very poor service. If you do insure with them, you will fall in trouble for claiming.
A

abdulrazak hammami

theyre too slow in doing things, plus they dont take care of the customers, they dont answer phones
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Rehan T

horrible experience worst insurance company never take it..waste of money and time careless staff.you will never get response over phone or email cant think about it worst ever!!!
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Muhammad Akram Hakeem

Very bad experience
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Emmanuel Augustin

Worse insurance ever. Dont even think about insuring your car there. Nobody will answer your calls, nobody will give you a response. it might be a ghost insurance
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Nick J

Worst insurance company ever as many have said. They were cheap but even so i will never renew with them. Never answer the phone, dont call back etc
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Gary Clarke

This is the worst company for insurance in the world. They can not be contacted. I have tried for over a month with no success. I have made an online claim and no one has got back to me. what a waist of money going to them for insurance.
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Shoshaa A

Very bad insurance company .. Rude employees they dont want to help
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Gavin Chamberlain

The absolute worst insurance company to deal with. Their game is attrition: They dont answer your calls, give you the run around, make you do all the leg work until 2 months later, you are ready to burn your car rather than deal with their horrible _________(insert words of choice).
A

Abdurehman Zia

Poor customer support. Slow processing time
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Ahmed Mohd

Be prepared to look for a parking , and its crowded place ... This is their new office and i wish they choose a place to park a car easily .. Good Luck
H

Haoxiang Tan

Rubbish company
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Omar Muhiddin

The worst company I have ever seen , bad service , too much delay , liars , and if you tried to contact the company through the phone number provided on thier stupid website no one answer ever .
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Mohamed Atallah

They never pick up their phone! After so many attempts they gave me that # 04 260 1672 which never picks up as well!
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AMAL SURESHBABU

Worst experience ever..
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Omar Khalid

this is the worst insurance i ever seen in my life, they dont answer phones and employees keep shouting and raising their voice in front of the people they have the worst behaviour employees, they tell you to go to crappy garage and they take so much time to approve, this is like nightmare i feel so bad signing up for this insurance, i dont recommend anyone to sign up for this insurance at all, you will suffer if you do.
A

ansar ahmad

The worst insurance company in the world, all people are having no knowledge of work. There associated garage are thieves. Never never ever make insurance from this company
A

Abdelaziz Al Hammadi

They used to be good at their first years, I bought insurance more than 7 times, but now theyre just a piece of crap.
K

Karthikeyan Vaithilingam

Worst customer service. Dont know how to treat customers.
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hatim zahran

No one is answering on the phone, Im trying since 3 days, different numbers, careless customer service and no consideration to the customer satisfaction and experience .
A

Abdullah Omar

Worse insurance company ever! They take weeks to approve any repairs, sometimes they deny and dont even approve half of the damages, and its always crowded there and NO PARKINGS at all!
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Hossam Massoud

Small place
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Nadeem Taj

Worst insurance company ever, dont blame anyone but ur self if u used their services.!!
A

Ahmad Albalooshi

WORST INSURANCE COMPANY EVER! cant get ahold of them on phone/email.. when i went to their office, they keep ignoring and giving me stupid excuses submitted the required documents more than 1 month ago, and until now my car wasnt inspected..
S

Samer Burhan

No availability of public car park close to the tower
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Humaid Abdulla

no enough parking lots
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Игорь Яготинец

Really the worst company ever. Never ever take it
W

WALE

The worst insurance company, not recommended at all
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Taher Ryad

Worst insurance company with poor customer service along with cheap garage.if u care about your car do yourself a favour and avoid this shtt.
K

Khalid Al Buflasa

This is the worst insurance you will ever see in your life.
D

Denisa Alexandru

Worst experience ever and the nightmare is still going on now for 4 moths
I

Islam Mamdouh

Bad service
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Ahmad T. Abu Laila

Worst insurance company in uae.
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rashid Salim

Please dont deal with this insurance company. Really no more comments
M

Mohammed Al Nahdi

Worst insurance company ,, dont think of it ,,
J

Jayakrishnan Vijayan

Very bad insurance
M

Marlon Fernando

Worst ever !!!
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Joelle Haddad

Its horrible and cheap
M

Mina Betra

The worst insurance company in Dubai
E

Eman Abo Donia

hated it
O

Omar Eazi

Worst Insurance company ever
H

Hamad Mohammed
M

Mohammadhijazo Hijazo

الااحد يرد على هاتف معقول هيك شركه تقيم في وسط دبي. 10ايام اتصال بدون رد
M

Mahmood Mf

Working with the worst garages my advice is to ask for cash after an accident so you can fix the car in a good garage and dont waist time.يتعاملون مع أسوأ الكراجات نصيحتي في حال حدوث حادث المطالبة بمبلغ التصليح و تصليح السيارة في كراج محترم وتوفير الوقت
A

Abdulrahim Alhammadi

(Translated by Google) In dealing with unhappy customers company .. lack of literalness professional
O

oa walid

(Translated by Google) So what star deserve the worst insurance company and the worst customer service very poor customer service & annoying Dealing with them give you headache Also parking issues
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أبو حمدآن

اسواء شركه انصحكم بعدم التامين في هاذي الشركه
A

Ahmed Yosry

شركة زبالة لا أنصح أحد بالتعامل معها.
Z

Zainab Mahdi

خدمات التأمين جيدة
M

Mohamed Wahid

ممتاز
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حسن حسن

سيئ جدا
M

mohammed alawadhi

من أسوأ واخيس و اتعس شركات التأمين اللي شفتها في حياتي، اتصلت فيهم 30 مرة بيوم واحد ومحد يرد، الكذب وعدم الشفافية امر سايد في هالشركة. للاسف ان شركة مثل هذي تشتغل في دبي. Worst insurance company ever, no body answer the phone calls, i called them 30 times in a single day and no one answered. Liars, cheaters... this the kind of people you will deal with their.
H

hessa almarzooqi

أسوء شركة تأمين مرت علي معاملتهم غيرمحترمة + التأخير + عدم المصداقية ... very baaaad
M

Mahmoud gaber

من اسوء شركات التامين لاتوجد خدمة عملاء ولا تعامل بمهنية مع العملاء
A

Ahmad Mohd

ازبل شركة تأمين شفتها في حياتي نصيحه للاخون عدم التعامل وياهم ما يردون على مكالماتك ومعاملتهم وصخه ومافي اي احترام
S

SL6ooN TRD

(Translated by Google) Company tired .. Jaddaa specific Yamen have
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مـحمــود عطــري Mahmoud Atri

أوسخ شركة في العالم .. عن تجربة
M

Mohammad Aljamri

نصابين ومايشتغلون
S

soliman Abbas

الله يلعنهم
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Jasim Jasimm

شركه زباله معاملتهم زفته
H

Hisham BinSuwaif

اسوء شركة تامين
A

Ammar alnuaimi

خدمتهم متدنيه الى اقصى الحدوود
A

Adham hijazi

شكرا

Methaq Takaful Insurance Company

Methaq Takaful Insurance Company

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30 most recent searches

Comments 128

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