Saudi German Hospital Dubai

Hospital

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Information

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
sghdubai.ae
+971 4 389 0000
Hessa Street 331 West,Al Barsha 3,، Off Exit 36 Sheikh Zayed Road,Opposite of American School - Dubai - United Arab Emirates
3.2

Location

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Comments 140

  • E
    Elena Lynnyk
    + All the staff Ive met at the hospital were attentive, helpful and friendly. As long as you dont call to hospital 1. Have asked operator for ultrasound appointment and he made it at the wrong department, so had to spend 6 hours at the hospital to get a respective appointment. 2. Have asked to receive blood test results and ultrasound report by e-mail - didnt happen before I had called again and asked to do that. 3. Blood test results were not received as well. Have called yesterday and asked to send them to my e-mail. Emphasized that I did few of them and would like to receive them all - have received only one. 4. Called today again to laboratory receptionist, talked to Christina, asked to send me hormones test result - nothing. 5. Called again to laboratory reception - no response. Hospital has very good service when you visit them and deeply disappointing one when you are calling them.
  • J
    juvy jorque
    Big C as started is not an easy journey for me. As I have witness a family member having a Big C and fail to survive. But with the help of Dr. Rajeev and his Team I faced the battle with confidence and full of courage to survive. At the very beginning I am very hesitant to be treated but with the encouragement and assurance of Dr. Rajeev and the Hospital facility i pushed through with my treatment. And after 6 months of treatment I can say that I have an easy journey. Dr. Rajeev and Saudi German Hospital Staff were amazing we are not treated as patient but as a family.
  • X
    Xiulan Han
    I had a small gynaecology problem that needed to be addressed and I was very fortunate that Dr. Lubna Ahmad could attend to me. When visiting hospitals I get very nervous but Dr. Lubna’s pleasant manner and comforting reassurance gave me the help and confidence I needed. I thank Dr. Lubna for her kindness and skills and would, without reservation, highly recommend her to any other woman with gynaecology issues.
  • T
    Talal Masri
    My wife delivered on the 11th of August our first baby boy. Since day one Dr. Basma was a true example of a professional and tender doctor, who is taking full care of her patients. She kept doing the great job until the delivery and even after. my wife felt about Dr.Basma as a mother to her here in Dubai, she received the phone calls, inquiries, repeated questions and visits, etc... with a open minded mentality, and caring personality. I would love to express my satisfaction about the amazing job done by the nurses (Lara, Jenny, Sonia, and another Indian doctor who was wearing Hijab). Dr, Ali (insurance department) was super helpful and very reliable and honest with us. I would absolutely recommend the SGH to all my friends/relatives because of the high standard level of service, and the fact that the staff are putting the patients satisfactions first.
  • K
    KIRAN Khan
    Dr lubna is best among all Obgyn and staff have been amazing. I had a difficult surgery and they were amazing through it all. The theatre staff, nurses, midwives and anasthetist especially Dr Ram was very co-operative.Dr. lubna was continuously following up after surgery. All staff was extra caring. Honestly speaking there was a huge difference in surgery and postoperative recovery what I had experience in past with my previous surgery .I plan to have another child in the future and I trust Dr. Lubna to be my Obgyn for that process.
  • S
    Sawsan Khattab
    I visited yesterday your Dental clinic and specifically I was recommended to see Dr. Ioannis Faklaris by my friend in the office. Let me please express my happiness to meet and know this great Doctor , I am 60 years old who had a long experience with Dentists in my whole life, but never meat a doctor like that. Dr. Faklaris is an excellent dentist whose main priority is making sure his patients are comfortable and get the best dentistry he can offer. He took the time to explain every procedure he was doing to do for me in the next visits. I would highly recommend Dr. Ioannis to anyone who needs a dentist!
  • C
    Curt S
    Incompetent staff and doctors who over prescribe meds. My friend went in for simple stomach ache (foreigner) and wound up DEAD.. Avoid! Please
  • N
    Niccolò Corradini
    Had a broken hand, it could have been reduced immediately for a better healing but instead pushed me ahead four days because the orthopedic was not available, they then performed surgery with poor results, the hand did not realign properly
  • Y
    Yahia Mounir
    They have good medical care However they care too much about money
  • M
    Myra Martinez
    Dr Lubnas great doctor amongst all OB Gyne. But if youre in pain, be ready as you have to wait in queue for more than an 1 hour. Youll suffer in pain. As of 15:07 the counter is still service E 378 - note they have a e-ticketing system and 9 counters of really slow moving pharmacists (mix races, arabs, indians, maybe paki). No supervisor in charge to even monitor how many patients are catered.
  • B
    Bariha Abdo
    They have some really good doctors but the problem is that they tend to ask for too many medical tests ( blood tests, xrays..etc) which sometimes is not necessary and its only done for sake of money. ER is also good and the doctors are caring.
  • A
    Anton Pryamostanov
    Been there around 10 times for minor issues/check ups + few emergencies for my friends. Good and spacious facility, short waiting normally. Overall good hospital for minor/medium insurance treatments. Dont know about major stuff though.
  • A
    Aaliya Gh
    My mother was admitted for 5 days. very bad hospital and not professional nurses at all! I keep running after doctors to see here but they are careless and the delay is horrible. 2 days for Endocrinologist to check on here although he was admitted and left ICU because of here bad Diabetic problem. she entered the hospital through emergency then 1 night at ICU then ward the experience was but and will never come again to this hospital . If you want professional care where you feel safe and trust dont come here
  • S
    Sadaf Boobak
    I feel very lucky to have Dr. Lubna Ahmad as my gynecologist.I initially went to see her for fertility investigations after trying to get pregnant for 7 years as because of morbidly obesity I was unable to Concieve.She was very lucky for me as after sometime she gave me the good news that Im pregnant . She managed whole of my high risk pregnancy and Im having a beautiful baby girl few days earlier. Me and my family cannot enough thankyou to her for a sweetest gift forevers. Her advice were priceless and I am very thrilled to say that Im having a week old baby girl! I dont believe she would be here if it wasnt for the advice and expertise of Dr Lubna .
  • T
    tingyu Liu
    Worst experience ever, I pay my consultation fee under my insurance , the doctor didnt tell me anything even just tell me he will give me some medicine to apply. After that I went to get the medince they told me its not coverd by my insurance, so why they cant tell me in advance ....................I went to the patient relation , they ask me wait almost 1 hour and come back tell me the same thing with a really bad attitude......what kind of hospital it is.......
  • S
    Soky Amachree
    Appreciation to Dr. Ahmed Hassan and Dr. Ala Al-Ajeel of Saudi German Hospital, Dubai. I had two successful major surgical operations, namely Prostrate and Haermorroid at the Saudi German Hospital, Dubai on 6th May 2017 carried out by Dr. Ahmed Hassan (Prostrate) and Dr. Ala Al-Ajeel (Haermorroid) respectively. I would like to thank both Dr. Hassan and Dr. Ala Al-Ajeel sincerely for the successful surgical operations carried out on me. I would also like to express my sincere gratitude to them (being the Heads of Department of Urology and Surgery respectively) for the warm reception accorded me from the very first day I met with them in their offices, the concern to identify what is my medical challenge, determination of the best procedure for me, the surgery itself and the post-surgery care. More touching is the fact that apart from the Doctors and Nurses who were assigned to me who are always available at my beck and call, these two senior Doctors visited me at least twice everyday while I was in the hospital ward, after the surgery. It cannot be emphasised that Doctors in Saudi German Hospital, irrespective of their position, are really concerned about the welfare of their patients and committed to their jobs. The post-surgery care is fantastic. After being discharged from the ward, I was given several appointments to see Dr. Hassan and Dr. Ala Al-Ajeel for rigorous post-surgical check-ups to ensure that there are no complications or problems whatsoever, before I was declared fit to travel back to Nigeria. It is my prayer that God will bless you and your families and continue to prosper the Saudi German Hospital. The International Business Development Manager, Dr. George Davis and International Patient Advisor, Dr. Semira Dikbas were very helpful and went out of their way to ensure that I was happy and realized my expectations in visiting the Saudi German Hospital. I would therefore not hesitate to recommend the Saudi German Hospital to anyone that is looking for excellent and cost effective medi-care.
  • A
    AMMAR BERROU
    I take my kids to SGH Dubai as i live nearby, then i stopped unless in emergency. After many visits, conclusion therell be no benefit = you take their medicine and no result, except wasting time and loosing money. My daughter bleeds from nose, 3 visits, 2 different doctors, expensive endoscopy, the girl is still bleeding. Daytime customer service is very good, staff is very friendly, but thats not enough.
  • D
    Dr.Khalifa Nasser
    I need to share my experience at this hospital .I am a Family Medicine Doctor working in Zurich and was visiting my family in Dubai when i had a bad fall and badly cut my nose.I could also see it was fractured quite bad.My family brought me to ER , unfortunately I was left bleeding and unattended for some time by the ER doctor.. he did not even give me first aid. A kind nurse got an ice pack.. While waiting for the duty doctor , I met a miracle worker from ENT, Dr.Mamman who was passing by.He stopped the bleeding instantly with a new inflatable nasal pack and repaired the ghastly cut over my nose. The broken nose was reset and i could breathe again...such a relief !!! Today , the scar has disappeared completely, as he promised and I must thank Dr.Mamman and Saudi German Hospital for the care they have given me. Inspite of not having insurance, my bills were not too high for the expertise they provided.Thank you Doctor and Saudi German !
  • S
    Siobhan Barrett
    Cannot rate SGH high enough. I had been mis-diagnosed on two occasions before coming to Saudi German Hospital. I had pains running up the side of my head from a fall 10 days previous and was told I had whiplash. The A&E doctor immediately ordered a CAT scan and it was identified very quickly that I had broken my C2 at the top of my spine (which is basically a broken neck!) and it was a miracle that I was even alive let alone walking about. I received life saving surgery from Dr Samir and Dr Farrukh in the neurology department and feel extremely blessed to have walked into A&E on the 13th of April 2017 to receive such top class care. Every level of staff went way above the call of duty.
  • H
    Hany El Gheriani
    SGH Dubai is a total disappointment. I had a regular check up appointment for my 6 months old scheduled for 6pm and I only got to see the doctor at 8:13pm! Im never coming to this hospital again.
  • L
    Lorenzo Milani
    My 5 years old son broke badly his left arm, the hospital since the beginning was very professional in his treatment. He was under surgery and the all team was really fantastic in helping not only him , but the all family to face this difficult moment. I have very much appreciated the fact they were very clear every moment with us to permits the fully comprehension. A special thanks to Dr Ashok Kumar, he was very clear, professional in fixing his arm and so nice with him to the level of participating to a point game to be given to him when he was facing bravely the pain. Points given by Dr Kumar has been redeem in toys by me. Thanks Dr Kumar, thanks SGH. My son is happily swimming in the pool now.
  • S
    Simply gorgeous
    I m always at this hospital but nowadays I get disappointed more and more. its better to avoid this hospital as they dont care about patients
  • R
    Rima Daedouch
    This is the first time that I visit a doctor and I request from him a report discribing my case which is very clear to him and he is the specialist for such cases according to his profile in sgh website and he refuses!!!!! Also he is refusing to do the nesscary checkup because he wants me to visit him again and pay for another visit which will be the third visit for the same case .!!!!!!
  • M
    Milow Sam
    Overall a good experience, even though I never saw a german doctor :) which I somehow expected after looking at the name of the hospital.
  • A
    Alia Z
    Last year i had very bad experiences with Dr.Lina from gynecology department and i will not advice this person to anyone. But in general very good service, laboratory working fast, they email all results. Now i have a lovely doctor who is guiding my pregnancy - Dr.Sharda
  • ?
    Елена Алпеева
    I think this is the best Emergency department in Dubai. I was there with my son more then 20 times. Nice surgeon sewed up my sons cut up chin with no tears! He was so professional! The pediatric department has a lot of nice specialists who ready to help you even at 3 a.m. I recommend!
  • M
    mahmoud kazamel
    Professional doctor. Experienced reception and nursing staff. Recommend it
  • J
    jack merza
    try to avoid this hospital as much as you can, they are just a scammer once toy landed in they will ask for the most available test or inspections in the insurance list and once it done that it they will never call you back again, and if you try to ask about the results they will claim its negative,
  • G
    Gabadoodle Supreme
    I am forever grateful to Doctor Basel Daham Jallad, who is not only a fantastic surgeon, but a real Doctor and a great human being. I sincerely thank you, Doctor for making me feel confident, for all the support and encouragement, for your professionalism, You are truly remarkable Doctor. I would also like to thank the team of SGH Dubai, the nurses, who are very attentive and caring. This is indeed the best hospital in UAE. Natalia
  • B
    Bahaa Helwani
    What a pathetic excuse for a Hospital. Three nurses handling my one year old daughter in order to take a blood sample and almost snapped her forearm right in front of my eyes and her mothers. Complaint filed, but as expected, not even courtesy call back. Would not even think about going back.
  • K
    Khaled Eid
    DO NOT COME HERE, pretty much people playing nurse/ doctor Would rate it Zero if possible. Ordered 6 tests to be preformed - charging a bunch of money. It has been days now, still no Doctor will explain my results. I do not know why I was sick. I ended up calling over 2 dozen times... but to no avail. Truly a horrible institution.
  • A
    Alexandre Toutain
    Fourth time I have to go in this hospital and very happy about welcoming and services. All staff really nice and professional. Dr Mustafa Nisar Khan take care ok me and make me feel really good as each of us know how we fell in hospital and how we hope to be treated. Hope to dont see you soon but definitely be back on same place if needed.
  • A
    Arunkumar s
    Really good atmosphere. The treatment and care is amazing but sometimes I feel less staff.
  • N
    Nicolas Rybakov
    The guy in the labs takes a blood sample with one hand with the other he answers a phone call, then swaps the samples with the same hand and caries on. Why bother putting on gloves anyway? :)
  • A
    Ahmad x
    Its my second visit to this hospital and it was really good
  • B
    Bishoy Rofaiel
    My wife had noemal delivery and was great experience. Nice and professional staff, neat and clean, good system
  • O
    Omer Gureltrade
    Terrible hospital, very uneducated doctor,total money trap. Prescribed the wrong anti biotic for my wifes stomach infection. Charged us 1600 dirhams for consultation, blood test and iv. Prescribed 7 different medicines when only 2 were essential. I would rate zero if i could
  • S
    Sabine Schadler
    Best medical service ever experienced in Dubai! Special thanks to the department of diagnostic imaging and department of orthopedics. Dr. Uwe is a brilliant surgeon and knows how to support his patients in regards to any concerns at any time. All staff I dealt with was friendly, competent and caring. At this point a special thank you to the lady at the reception of the radilogys department, who went the extra mile regarding the issues with my insurance company! I can only highly recommend the Saudi German Hospital.
  • R
    Rabih Younes
    I like to thank Dr. Hidayat for his special care to my wife last night, and the filipino staff also.
  • N
    Nurulam Abuniyazov
    Just terrible. 2 days ago Emergency couldnt indicate chicken pox. We advised them that it was chicken pox, but so called doctor said it was finger-mouth infection. So, we lost 1 day of treatment for my 2-years daughter. Next day the whole body was in rash including genital and baby extremely suffered. Other than that the treatment is not the best there, I mean pregnancy assistance and baby care. Do not advise. One more thing, most of the time we had to wait extra 30-60 mins for doctor consultation notwithstanding our appointment.
  • A
    Ahmed Khorshed
    Miserable feedback, During my visit i found that there is no privacy, the rooms of the doctors all are open and anyone can enter. it is very normal that the nurses can Interrupt you and doctor to discuss different matter. 90% of the doctors are advising for immediate operation instead of treatment. Problem is not with the insurance companies, the real problem with staff and doctors. last point is totally not satisfied with hospital service. Yah i remeber one good point, Valet Service was very good, please keep it up 16-08-2016 TUESDAY
  • S
    Shraddha Kulkarni
    Have been trying to reach main line to book an appointment for Dietician and there is no response at all ... nobody is picking up the lines plus nobody is transferring... this is amazing ...
  • I
    Ibrahim El Sharif
    Had some blood tests 3 month ago , still waiting for the doctor or staff to call me for the results...
  • R
    Ruthin R
    My experience is not favourable, I used the hospital as it was my local and experienced many hurdles. After complaining follow up was some what amiss. I found far better service at other smaller clinics. Hopefully they have improved
  • A
    Abdullah Abushahla
    Worst hospital I have ever visit from staff to doctors specially Maciej he the worst doctor ever dunno if there no star I will give no star really bad service and they dont know anything
  • M
    Muhammad Shaker
    No thing matter else money! go pay for the visit then pay for lab tests, then NO ONE will communicate the results with you and doctor wont response even. After 10 days I had to call dozens of time to reach to somebody of the staffs who then send me the tests report!! really thanks for your care!
  • A
    Ambra Aqil
    I had 3 children and gravity seemed to have taken its toll. I had liposuction procedure done at Saudi German Hospital. I’m very happy with my results. I’m able to wear two-piece bathing suits and compete with all those 16 year old on the beach. I feel really good about myself.
  • R
    Raheel Rana
    hospital has hired a bunch of idiots - and hence advise not to trust anything they say
  • P
    Phavilpat Phakkapokin
    Horrible experience, it take almost 50 calls to reach insurance or billing department and it was very urgent case.
  • R
    Rami Salamé
    Ive been to this hospital several times, and it has always been a good experience. Other people seem to disagree, but Ive found them to be professional even if not as speedy as one would hope.
  • S
    swathi gandla
    my daughter broke her hand and went for "emergency". It took 45 mins for doc to see her and advice an X-ray. X-ray took 30 mins. Doc confirms small fracture in elbow and takes 1.30 hours to plaster her hand!!!! This is the definition of emergency. The scene continues with a follow up, the age old ortho has no patience and threatens us that she may need surgery the arrogant response resembles how careless he is towards the patients. Now we are going to another hospital. I advise small clinics instead of this big hospital. A worst hospital I have ever faced in Dubai.
  • K
    Kathleen Black
    I had severe pain in my ears when I went to Saudi German Hospital. I was surprised with the prompt response from the staff. I had treated very nicely. The doctor was really kind. Had a great experience there!
  • J
    Jack Burnside
    Terrible hospital, no consideration towards patients whatsoever. Zero professionalism. Awful service. I was in a lot of pain and they called me just before my appointment to say they have moved making me wait another 2 days ! Completely unacceptable. Worst hospital in the world.
  • H
    Hussain Al-Numairy
    Had three different visits to the ER, the staff were very respectful and empathetic, well done SGH!
  • Y
    Y Mani
    Good ENT Doctor Mr.Samir , really looked after nicely , much appreciated. Gave right treatment. Thank u sir
  • A
    Amjad khan
    Amazing hospital, staff, facilities, doctors and nurses. Very clean, professional straight forward doctors. I really recommend this hospital.
  • S
    Shoeb Surya
    Great doctors and excellent service.
  • S
    Sam Bou sa
    The 1 star I gave is way more than what I think. I was thinking about giving them (-5) but there is no option for that.
  • H
    Hussain Al Hayki
    Great doctors and good service
  • S
    Saleh Kayyali
    They have really a good doctors.
  • M
    Mohamed Al Ali
    Tried 5 doctors with no results. Lost of health time and money
  • P
    Piero Pennati
    Service, professionalism, cleanliness
  • F
    forumz2010
    Very tough to get an appointment. No one answers the phone call. Very busy it seems :(
  • M
    Mostafa Attia
    one of the worst hospitals ive ever experienced. doctors are not qualified nor take well care of patient. they have the worst nursing staff ive ever seen. i had my wife admitted in her early pregrancy month. first they the doctor made wrong diagnosis telling us she is not pregnant and it is some infection. they decided to have my wife spend two days in the hospital. during those days i have experienced the true face of such prestigious building! the nurse fixed the injection wrongly to my wife hand causing big inflation with her hand, the doctor, who is supposed to be knowledgable, didnt have any idea how to deal with this and moreover she lookef hesitant and unknowledgable. i decided to esclate this and give call to the chief nursing, the guy came and accompanied to the head of nurse, Nattie Harding, who didnt show any care and she even accused me of assualting her and CALLED THE POLICE FOR US!!! i esclated the whole thing to the hospital CEO who expressed her dissatisfaction with the action of her CNO and decided to get the police back after my threats to file case against the hospital. it is total mess .. it is the worst hospital you would ever think to visit .. TAKE CARE!!!
  • M
    mann jack
    Worst experience in ER .. I just came from kuwait and i tell u , go and learn from kuwait how to deal with hospitals they have best doctors and best services .. I came to this hospital with my 5 years old with feaver.. Had to fill registration .. Nurse took temp and sat us down .. Half an hour the whole room was full and no doctor yet. I had to raise my voice and shout at the staff to let people in to lie down their children on beds .. After argument they let us in .. I asked for doctor they said she will come nothing happened for more than half hour .. I asked the rude nurses for cold pads nothing happened .. I had to shout to get the pads on my daughter.. Not one single nurse came to give a hand.. I noticed doctor chekin patients then going bak to pc ti encode them again cheking other then back to pc to encode .. Thats so stupid for er there shuld a note bad hanged on each bed to write quick notes then u can encode on ur time as the room was full and the hospital had one doctor on duty it was a long nightmare.. When the doctor came we told her we will complaint .. Actually she encouraged us to complaint and said the hospital is not hiring any doctors any more .....!!!! I say u better close ur building and look for something u can run and manage .. Dont take ur kids there ...
  • A
    Asfi Guru
    This is one of the best hospitals in Dubai, very nice facilities. The staff is highly professional and dedicated. Very neat and clean hospital in dubai. I like this hospital and want to say everybody to visit here at least onetime
  • R
    Robert Zucker
    My 2 year old son was checked by a paediatric orthopaedic specialist. The hospital was easy to find and the on-site parking a delight. Upon arrival at the lovely modern out patient facility I was greeted warmly and was asked to patiently wait to be seen. The childrens waiting area is clean and uncluttered. All in all I have nothing but praise for this delightful private healthcare facility in Dubai.
  • A
    Anna Reese
    I went for the normal heart checkup to Saudi German Hospital Dubai! Its been a great experience. Saudi German hospital has the best cardiologist and the best cardio equipments. Thumbs up Saudi German hospital!
  • J
    Jaime Müller
    Nurses are friendly but most of the doctors are not. They take long in helping you and we have the feeling that they are not confident on what they diagnoses. Rather go to American Hospital. The atmosphere is much better there and professionals show more confidence and care to the patients.
  • M
    Miled El Khoury
    The reception was professional and helpul and the doctor is very good
  • P
    Philip Bogart
    The clinical physiologist who treated me was extremely kind and considerate with a lovely sense of humor. He took time to explain exactly what he was doing and why. He answered all my questions in a very positive manner. I could not have been treated better. I must say SGH is one of the best hospitals in UAE.
  • Y
    Yousef Jeelani
    Very slow, a lot of people is not an excuse.
  • M
    Mozhgan Moradi
    Too poor customer service , called 4 times and the phone was ringing 15 times but no receptionist attended the call. Its just a profit oriented hospital and doctors are too carefree. only commercial aspect is strong and not customer service.
  • J
    JeHyun Jeong
    Now I am in this hospital. Here is really bad in terms of nurse service quality, especially management. I had to contact insurance company by myself to check insurance progress although i had requested hospital staff members many times. I have never experienced this kind of inconvenience before while using other hospitals. The building is big and looks decent, but very poor internal performance.
  • R
    Rabiya Khan
    What an amazing experience. From administration, doctors and all the nurses. We were well taken care of in a professional and competent way - yet always with a human touch. The time available from the staff was truly amazing. Thank you SGH!
  • O
    Omar S
    very commercial hospital ,they are keen on getting apportionment form patients rather than giving proper treatment avoid going there as you can, especially if you are covered with insurance as they will open a tab in your name and keep billing the insurance , while as a patient just book appointments
  • L
    Luann Farner
    My son is getting consulted by the psychiatrist in Saudi German Hospital. He has received both inpatient and outpatient care. The staff here is the best. The doctor has helped my son a lot. I would recommend anyone that has a child suffering from mental illness to take them to Saudi German Hospital.
  • A
    Adnan Abdelrahim
    Pharmacy is so inefficient
  • H
    hisham pm
    Good service
  • J
    John Mendez
    Had a great experience with Saudi German Hospital! Quick response in emergency section, cooperative doctors and helping staff! Recommended!
  • M
    Muhammad Naveed
    Today i have visited the saudi german hospital. i have never fond any good hospital like that. From receptionist to doctors all are very well educated and teat well. Simply two words for it. its best
  • A
    Avantika G
    I would high advise everyone to NEVER visit this hospital. The doctors are extremely unqualified and unprofessional. First I was provided poor medical treatment which resulted in burns and then provided the worst customer service. It has been over 2 weeks that I have tried calling and emailing the Patient Relations department and even the CEO and still there is no response. This is definitely one of the worst medical facilities in the UAE.
  • R
    Rizwan Javed
    Neat & Clean environment. Quality services. very expensive if you are not covered under health insurance.
  • I
    ItzRams ..
    the worst hospital experience we ever had. we were consulting Dr Sharda for my wifes delivery and during all the regular follow up visits, doctor was good and but the staff were arrogant most of the time but we thought to have delivery in that hospital as the doctor was good and hospital is next to my home. when my wife started to have pains, I informed doc and went to emergency as it was midnight. On duty stupid doctor screwed up the whole process as her water didnt break and he made the condition very critical in next 5 hours because of his arrogant and half knowledge treatment and Dr Sharda was informed about the emergency by 5am in the morning but she didnt come to hospital till 9am and my wife had operation in the morning under critical condition. If our Gynic had responded and visited us during night when we informed her immediately, the situation would have been different. I would never ever recommend this hospital to anyone. Its very commercial with bad service.
  • K
    Karl Palmberg
    Worst hospital in the wor
  • S
    subian nasar
    Good for Arabic people
  • A
    ayesha mansoor
    great experience... especially Dr Asim Sajjad in ER,
  • M
    Meryem Kastalli
    So far so good when I called the receptionist gave me helpfull information and took care of my bookings, received a confirmation by sms in the same time. Looking forward to try their Doctors next week
  • U
    Usman butt
    Nice
  • S
    Sambhavya
    I still remember the day when I was admitted to Saudi German hospital for delivery on November 6th 2013. It was one of the toughest times in my life. The personal attention and kindness shown by the doctors and staff helped me overcome my fears about delivery. I have never felt as comfortable going to a hospital in my life before. I wanted to thank Dr. Sharda once more for all care and attention she gave to me, my husband and of course, to my daughter during my pregnancy with her, her birth and the time afterwards. Her kind words and support made me feel confident, relaxed during this time. She is wonderful doctor. I will always appreciate the care she gave us, and will always feel grateful of her help.
  • D
    Diaa Shqairat
    Worst service ever. i went 8 days ago to the ER and they gave me a huge bag of medicine. 8 days passed and yet i am worse. i came back to the hospital to see the doctor. They told you cant get in the ER, it is better to see an ENT specialist. Sorry all our ENT specialists are busy today!!!!!!!! so i left without treatment!!!
  • R
    Ron Sarweh
    The hospital was lovely and great staff. Great care was given. Would recommend.
  • R
    razia essack
    what a rubbish customer service. called three times. the phone rang 15, 16 and 19 times before the receptionist answered. and when i was placed through to the department i requested, nobody answered. three times. no possibility of reverting to the operator. im officially writing this from the grave. so frustrating encountering such bad service. even more so from a hospital.
  • F
    Fara Ghazali
    Excellent service
  • Z
    Zahra Hammoud
    It is a profit oriented hospital, very commercial, very bad follow up, careless Dr. , If you care for your kids PLEASE NEVER go there... I will only say that much but further details are available upon request. I have a full file with documented evidence. shame on such a well equipped hospital
  • T
    tasi patel
    Dr. Sharda was very matter of fact. She didnt waste my time or sound patronizing. She answered my questions clearly and seemed genuinely interested in solving my issues. She checked with me about which tests I was interested in having (so there werent unexpected costs). She then followed up personally via telephone to explain my results. I will definitely use her as my OBGYN going forward! She was great!!! It was a great experience. I had a caesarian delivery in Saudi German, me & my new born get good care and attention. And I am strongly recommend Dr. Sharda, She is very good doctor. Specially now about Saudi German Hospital we were worried because of past review but Dr.Sharda gives confident to get treatment in hospital and had good experience. I think its so much change now.
  • A
    Asmat Ullah Razmak
    Good service, a little expensive though
  • S
    Shiraz Wadia
    This is one of the best hospitals in Dubai, very nice facilities. The staff is highly professional and dedicated.My wife had caesarean delivery there,she and my new born baby got very good care and attention. Dr. Sharda Ghosh(OBG) has been very professional and caring towards my wifes treatment, she has always been available to us whenever we needed her help. Thanks to all those who do round the clock service to patients with full dedication and care and special thanks to Dr.Sharda. Keep up the good work.
  • J
    Jane Waze
    I think they should change the name of this hospital to "Saudi Hospital". Terrible quality! Im honestly surprised to see such hospital operating in Dubai.
  • H
    Hassan Al-Obaidi
    not one of the best hospitals in uae
  • S
    Shahbaz Khan
    Good doctors, Good services, Thank Sgh hospital
  • S
    Shafiq Rehman
    I went for executive health checkup. I was treated very poorly. I wrote an email and lodged complaint. Never got response.
  • M
    Mohammed Dhilber
    Wow what a beautiful
  • W
    Walid Salama
    STAFF shortage
  • Y
    Yasser Raza
    Pathetic hospital! very disorganized and the doctors are more concerned about their fees than patients are
  • E
    Elisabeth Abboud
    The kind Nurses will have all the credit!
  • B
    Baqir Kerim
    Great services and fantastic professional doctors.
  • A
    Ali Mahboob
    Such a nice facility, friendly doctors and nurses
  • A
    Ammar A.S
    They dont ask about your insurance properly and when i get there they said, you are not listed we can not help you .. they just waste my time
  • N
    Nahid Akther
    I am going tommarow , let see, I will update you all
  • S
    suresh kumar
    No response
  • M
    Mazen Khairy Alshawa
    Good
  • M
    Meryam Lechkar
    I just booked an appointment with them......lets see
  • B
    Bashar Juneidi
    They dont even answer their phone at the reception so its gives you an impression of their servic
  • N
    Nuwan Buddika Amarasooriya
    Spacious hospital and easy access from main roads.
  • J
    john roper
    Poor communication.
  • R
    Rosa Vince
    I am very much impressed with the efficiency this hospital.
  • M
    Mohammed Reda
    not bad,
  • F
    Fikri Rahman
    Mantap Rs S G H D,good.
  • A
    Amir Rajeh
    Worst hospital in emergency , careless staff and doctors
  • A
    abd salem larik
    very good
  • M
    Mujjuzi Asuman
    This is the best
  • M
    Muhammed Azad Hossan
    Saudi German Hospital Dubai, Hessa Street 331 West,Al Barsha 3,، Off Exit 36
  • I
    Imron Abdullaev
    Very good
  • R
    ramy enab
    Still needs a lot of improvement
  • O
    osaid matthias
    تم اخضاع ابنتي ذي ال سبع سنوات لعملية جراحية بتخدير كامل لأجل اخراج قطعة بلاستيكية بحجم حبة حُمُّص من ظاهر بطن القدم !!! كانت في اسوء الأحوال تحتاج لتخدير موضعي للقدم وفقط
  • ?
    مصطفى البابي
    بصراحة دكتور العظام جيد لكن موظفة الاستقبال سيئة والخدمة فيه تعبانة انا جربت من قبل د. سليمان الحبيب ممتااااااز وندمت لأني رحت السعودي الألماني
  • ?
    ارطغرل وادي الذئاب مراد علمدار
    مستشفى متكامل لو ما عندك ضمان يفتح الله عليك بتتعب
  • A
    alaa adress
    بصراحة مشفى ممتاز والادارة راقية بالتعامل مع المرضى والمراجعين
  • A
    Ashutosh Mishra
    wel done job
  • N
    Neazi Amin
    مستشفي لا يختلف عن مستشفيات اوروبا فى النظام و الخدمات الطبيه لكن غااااااااااااااالى و اهم شى الفلوس
  • H
    Hmood Alshrjbi
    المستشفى رائع و رخييييييص جدا
  • G
    Ghulshat M
    HORRRIBLE!!!!!!
  • 1
    1979 buazooz alhaj
    بصراحة اسعارهم غااااااااااليه
  • M
    Motih Nablsi
    اكثر من رائعة
  • M
    Mohamed Saker
    عش حمار
  • S
    Salim Alktbi
    جيد جدا
  • ?
    عباس فرض الله
    لا بأس
  • M
    Massoud Nemer
    Gr8
  • S
    safaa ali
    ماديين جدا

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