Information
| | Monday 11AM–10PMTuesday 11AM–10PMWednesday 11AM–10PMThursday 11AM–10PMFriday 11AM–10PMSaturday 11AM–10PMSunday 11AM–10PM |
| | uae.sharafdg.com |
| | +971 800 344357 |
| | Level 2, Electronics Zone, Dubai Mall - Dubai - United Arab Emirates |
| | 3.5 |
Location
30 most recent searches
Comments 43
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Chris WalkerSharaf DG customers consistently suffer at the hands of this store. The selection of primary products is quite good, and the opportunity to redeem Air Miles for store purchases is an attraction. Aside from that, customer service is abhorrent to non-existent, with enough long waits and inefficient processes to stymie even the most patient customer. Beware of Byzantine return policies. If you are purchasing a laptop, insist on in-store setup, so that you do not end up waiting for weeks without either your money or a working computer.
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Christian LucasMy go to place for any electronic devices, staff are great and the place has everything under one roof! Prices when they have deals are great !
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Henri Von SteenAbsolute awesome electronic store. Prices higher than I expected, but they do have a awesome range.
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Rita ObeidExtremely bad customer service. Bought a laptop from sharaf dg on January and it went to completely blank. So went there to ask them to fix it. Very little interest from customer service in helping, given I told them I was travelling the next day and needed the laptop. They were almost indifferent. The specialist in dell computers was on holidays so I had to wait several hours for someone to try and figure out what to do. In the evening they called to say they need to send it to a specialist center (very slow repair service), didnt offer a temporary remplacement computer, and more than 10 days later, or havent yet heard any update about the laptop. No email or other communication with me to confirm it was sent for repair, or to update on progress. Where I call the phone line, it is always busy so no way of getting to them. Extremely unprofessional and wouldnt recommend buying from them high value items.
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Shammi VirenIf you are looking for any electronics item, this is the perfect place. Amazing collection and supportive staffs. Since its inside the dubai mall, price is bit high.
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Shreyas GopalDissapointed in this store. Very small, congested. I came looking for for a television. Everything looked bad because the viewing distance was just too less. A television I liked in another store looked very bad here. Dissapointed. Im a frequent customer at Deira City Centre. This one, yesterday was my last visit to this particular store for sure!
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Galiwango EdwardI really like the place and the caring btn the customer helers and the coordinators ,keep it up !
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Muhammad Faysal SheikhVery supportive Customer service; they are the priority for them.
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Abdualrhman AljasserThey dont care if you are a tourist or local stayed.. the same treat you will have, they didnt replace a defective product and I should leave it and pick it up next UAE visit !!!!!
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siby koshyI am writing this review live from the store, been waiting for 20min now for a sales person to view Bose 301 bookshelf speakers but without luck. Each passing sales guy tells me someone will help you soon but no one turns up. This is pathetic customer care even before the sale so imagine what will happen once they have your money. My advise look and try what u want to buy here and then but from some other good store....Actual buyers stay away..... Update: Even after one hour no one turns up so left the store after making a phone complaint to their customer care...Will update if their customer care is any good later...
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Abdullatif EldekmakElectronics shop, have some great offers from time to time.
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muhammad qasimVery poor Service... called 5 times customer service put no response regarding my online order and now they are saying it will take at least 5 to 7 working days
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Linta JobyBought an xbox one the very next day o went to upgrade to ps4 but they never helped me. Their policy states within 7 days i can refund or exchange the product . But they were giving all sort of excuses... the sales representative said yes they can also the call centre executive but the department head was a stubborn . .... very bad and i will never ever recommend sharaf dg .
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Jash JacobLarge electronic store. One of the biggest chains in UAE.
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Abraham DemetriusThe shop provides excellent service and after care. They offer best deals in town. Definitely I will buy again from the shop. Very caring employees and I am very happy with phone and deal. Price was fair and comparable to the other places in the neighborhood. Highly recommended.
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Mohammed UddinSuperstore, massive stock range. Staff are usually helpful and knowledgeable. Occasionally they have good deals and discounts. Sometimes they can be too busy and appear overstretched.
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vignesh fadteSharaf DG made a recent fraud. I took LG G3 from them 3 months back as they said it has discount on this. They had this product long time in their old stock MODEL-LG-D858HK which is illegal to sale in UAE market . I got this confirmation from LG helpline center . The mobile has many problems and it cannot be upgraded to marshmallow and not even jelly bean ! TOO BAD!
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peter williamsEverything you need in 1 store
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Simon RizkNice store, good deals
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Dubai AdventureI always shop with Sharaf DG, so bussy place, not easy to get assistant, but they have a big variety of products and price.
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Binu KalarickanCrowded store but nothing special is there to shop. Sometimes help is not available from the yellow peoples.
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Rashad UjaimiHigh variety of electronics under one roof
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Zuhair Alzahraninot good .. not bad
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Faysal KhalidAwesome for all your electronic and computer needs especially.
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Jb Seruwagiall the electronics you could need
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Yahya Al - MughrabiThe worst service ever.... Just selling and no customer care at all.... Bad store and staff
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Shreyas PatwardhanTry to sell high demand products with compulsory extended warranty.
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Udara MadubhashanaGreat deals available here for technology and electronic gadgets...
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khalfan AKHas every gadgets and gizmos but their customer service is very poor
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Shian Gaoone of the biggest electronics shop in dubai,so many varieties.
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sayan hussainBest
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Mohamed SalemI love this store
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Yazan M Rihannot as virgin
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muhamed imsamNice place
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Mohamed GamaleldinGood for electronic
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Ahmed AL ZAROUNIBest technology and gadgets destination
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Mohamed MohamadiElectronics mogul
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321 Comunicazione Transmediale InternazionaleAssolutamente maleducatissimi e con prezzi esagerati sconsigliabile
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Saeed Alfalasiمكان فيه أحدث الإلكترونيات وتقنية الاتصالات وكل ما يخطر على بالك
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Gervais Simon Belinga AtanganaLaccueil et le SAV doivent être revus.
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ShikoO EzOoجيد جدا
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عبدالله ناصر الشامسيرائع
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i4crخدمتهم سيئة