Sharaf DG

Electronics Store

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Information

	Monday 10AM–10PMTuesday 10AM–10PMWednesday 10AM–10PMThursday 10AM–10PMFriday 10AM–10PMSaturday 10AM–10PMSunday Closed
	sharafdg.com
	+971 800 344357
	Times Square Center - Dubai - 4 B St - Dubai - United Arab Emirates
	3.1

Location

30 most recent searches

Comments 75

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Hamza Jilani

I love Sharaf DG, they have a great selection of products, but their Best Price Guarantee is not what you should come here for. Its a huge hassle and theyll likely deny your application. If you find a better price, buy the product there.
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Sanjay Premchandani

I left the shop bitterly disappointed because of the lack of professionalism from the staff. I went in to buy a Microsoft Surface and after doing a great job convincing me to buy the product, I asked if the id that I had would be sufficient to get the conditional discount on offer, to which they replied yes. When it came time to pay, they said that it wasnt enough and that I needed to go to my online employee portal to prove my job. After we spent an hour waiting for them to discuss whether or not this would be sufficient to offer me the discount, they decided that it was acceptable only for them to change their minds once more at the cash counter again. I wasted an hour and a half waiting for a product I didnt even end up getting just because they werent professional enough to tell me at the beginning that I would not qualify for the discount and that I would have to come back with my id.
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Prash Sankhe

Great place to shop for electronics, their claims are not true, they r full of loop holes.
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Slobodan Marolov

The screen protector service staff is not helpful at all They are arogant and not professional. Dont even want to mention that have no idea what customer service is. After two times visiting the same guy working there and explaining the problem with lost invoice he just sits there like robot and repeat the same thing. Sharaf DG pull your strings together and get some normal people working over there.
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Bakery BCB

i was purchases 3 haier ac from them still after 1 week my ac are not working properly when i contact on customer care they don’t have solution every time they sad we are waiting for approval. Very very bad customer service no seniors position people are available on customer care Ac installation team is very bad and they don’t have time for customer they only concentrate on money. they took 3 days to start my AC which still blowing hot air. Don’t know why Sharaf DJ spoiling image on front of customer before it was not like that. I love to purchases things from Sharaf DJ but after my current experience in future i will avoid to buy things from Sharaf Dj
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Julian Straube

Be aware you might need 3 visits just to buy a simple appliance...
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Julian Lee

I ordered an electronic item on line (with an extra charge for delivery) from DG Sharaf on 2 May. The delivery address was given. As of today - 7 May - I still have not received the item.
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A W

Sharaf DG has been advertising that if a customer finds a product sold cheaper at any other store, they will discount the product to be below the price found and by the same difference. I will intended to buy MacBook Pro from their store at Times Square mall and was surprised to find it was sold 12% higher than apple store. I showed them the quotation and compared the specification line by line but they came up with thousand Zola action shifting me from one employee to another. Their advertisement is a lie and they count on no one checking and when a customer checks or follows up they put endless obstacles.
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Ahmad Imrezeeq

Very bad and weak customer care. Do not purchase their mobiles screen protectors especially temper glass protector.do not believe their warranty
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Hassan Abusaqer

Salesmen are liars. And customer service is bad. Their 800 number are also uneducated and never call back when they say they will do.
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Liliya Garmash

The worst experience ever...I ordered fridge online more than week. First they told me delivery time 3-5 working days, after waiting 8 working days I still didnt get my item delivered. I raised complains however no one follow up on that the same as on delivery. They made all of these online feedback service but actually they just ignored them.
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logic22x

Almost you will have all Electronics and white items here. Return policy and after sales service is not so clear. Carrefour has better service. But you may find more items here.
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Amer Sibai

Excellent service, superior staff
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muhammad qasim

Very poor Service... called 5 times customer service put no response regarding my online order and now they are saying it will take at least 5 to 7 working days
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Eagle Guy

I bought lenovo mobile from sharaf dg which comes with screen protector, they refused to install it for me unless i pay extra 15 dirhams, bad service
D

Dulce Rose Lada

One of the biggest computer stores in Dubai! Got good selection of products.
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Nancy Nicolas

Delivery is late and missing and wrong.services are so slow and inconvenient timing wise.disapointing for a big name chain.
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Shikhar Dhavan

I went to Sharaf DG Time Square with my broken Macbook to repair it. the Authorized repair team quickly checked and told me that the apple storage and the display is damaged. Since it is beyond economical repair I thought of recovering the data at least to have my personal files saved. When asked, I realized they have ISO certified data recovery center in Time Square Mall itself. They recovered the data from my damaged storage disk, same day itself and saved on a USB HDD on an economy price... Thanks to the whole Recovery Team and the facility.. I suggest you to put some signs of this facility so that everyone in need can benefit directly, than going to different counters and then find out... We are living in a retail era where shops just put signs to keep there customers, but actually would be outsourcing specialized services like this.. Thanks to DGHELP recovery.
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Sareen Nazeer

Well today i went there to purchase a TV cable.Very very poor service from the salesman.They dont look the average looking people in the eyes.If an european guy is being spotted they all come towards him .3 salesmen approached him along witha high position Sharaj DG staff.And when i asked about a certain they asked me to go and fetch from there.I approached him again and he said it is somethere there.Well u ask me he was busy???No he was busy laughing and talking with his colleaugues. See sharaf dj u have many staffs but why they dont attend customers?Must we approach them ?????and they give us orders what to do.I have seen places where there r so much short of staffs yet services are fairly satisfactory.Here u see many yellow tshirts everywhere but whats the use if u dnt help us.We also cannot pick some items and go just like hypermarket so again we approach and have to face their lazy attitude.Yes true this showroom looks like titanic very big huge but poor crew If u want good customer service wear a suit or wear some gold ornaments around ur body with some tattoos coz it is just pure form of rascism .
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Ramadan Abu Ghosh

Bought a gift for my wife for mothers day. Told the sales rep that the product is available next store with a cheaper price, so he spoke to the manage and immediately matched the price and added a small gift
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Rosina Mastronardi

great place for your electrical items
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Naeem Pooveli

Dont go there... no one will help you there. All are there merchandise peoples and they sells their products only.i think sharaf is saving lots doing so. I think carrefour is better that this
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Arpan Das

Big store with a lot of options. But keeps old stock and is overpriced.
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Agam Rana

I bought a Mac book air from gitex Sharaf dg At the time of purchase they said it is 2016 edition, but later I came to know it is early 2015, scamers
F

Funny video

I order Tonner for hp printer they said 3 days maximum we will provide you .the I paid after one week I refound my cash . but still one month they arent haveing it .poor customer servicr they lie me twice
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Mohsen Alsaawi

Absolute scamming. Got a phone from them and the guy who was presenting the product told me that they have a branch in my city in Saudi and I could fix it there. Then when I asked the cashier he said no. So I said ok I can still fix it in Bahrain if I needed to. I made sure with the guy promoting the product, the cashier, and the store manager himself. I get back to Saudi and after only a week the screen goes black. I go to their branch in Bahrain and I get "sorry the warranty only goes in UAE". They will lie and cheat to you just so you buy their product. DONT get near the store especially if youre not a resident of Dubai.
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mohammed abdulrahiman

Everything under one roof
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Shiva Mirchandani

Its a big shop and you can get a lot there but the service is terrible.
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Shaik Subhan

Nice place to shop and get service, i went for iPhone repair found Samsung next counter was happy to see different brands in 1 place
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Rajesh Raj

The store has been provided a best customer service and they are able to understand the need of the consumer and fulfill the need to their best.
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george el-hajj

Prices are not that great but you will find good help there
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Dave Clark Galera

Ordered an AC last saturday and they promised to deliver by Monday but never got it delivered today. Called their customer service and they cannot give me an exact time and date when will our AC be delivered.
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Nikolay Komyshan

Good warranty service in implant Apple service center. They replaced my not working Beats earphones after 1,5 years.
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Ezzeddine Jradi

I love this store. Very supportive team. Good prices (basically the cheapest)
V

Vikas Agarwal

If you dont want to look around too much and want all your needs in one place at a good value, this is the place. Recently renovated to a very contemporary, spacious, neatly organised and hi tech place.
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Shaik Siraj

Great service, professional staff with sound knowledge at Samsung service center with very customer focused approach
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Gustavo Pertuz

Never purchase anything there...The policy for refunding never apply.
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rakshan muzara

Biggest electronic showroom in dubai,
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Ganesh N

Good place to shop, nice customer service, would like to visit this store its spacious and convenient
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Rajeev Mylapalli

This is huge. You almost find everything here.
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Glenda Adviento

Excellent after sale service, can aavail all the services under one roof
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Rifaz Farook

I had taken my apple for repair and the service is better than Apple Store
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Hashim Al Zarooni

Very bad service not up to their commitment..
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Nayeem Munna

Excellent services, professional staff with sound knowledge
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Mohammed Anjum

The best store which I ever visited in UAE
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ajay akoji

Waste service.... no body can attend the calls... very pooor performance....!
A

Abhineet Asthana

Useless customer support. Only good for selling high markup gadgets.
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Sebastien Salles

They opened the new concept 2 months ago, looks really good.
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Wafi Alyo

If you bought any item youll find the staff very kind and helpful, but after that... if you call the showroom youll find the worst after sale staff...
M

murtuza hyderi

Bad ass store. Very poor customer service. Come to Geant Ibn Batuta to buy your electronics.
M

Mark Alba

good store bought a couple of electronics
A

Arun Sudarsan

I hundred percent agree that they have the worst customer care, I paid for a laptop on 2nd of jan and i am still waiting with my fingers crossed , to receive my laptop.
A

Arif Zaman

Very big store, good shopping experience
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S S

Organized but customer service is lacking
A

Allauddin Sanadi

Amazing 1hr Samsung service.
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sharifjomaa

Worst customer service ever. They cant coordinate my delivery at all and despite calling and chasing 5 times they cant even help me arrange a suitable delivery time after work.
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Yohan Pasqual

A big Sharaf DG showroom. Has almost everything.
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mohd barabba

Great store, nice staf
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bu7esan

Shittiest Customer Service !! I have been calling for hours to speak to the technician to ask about my iPad and no one is answering and all you get is the automated reply !! Avoid Them Avoid Them Avoid Them
K

Kinga Kobrzak

First and last time.
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Rabin Pathak

i dont know
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eslam sayed

Bad service
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Murugan Shivananantha Perumal

destination for electronics
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marshal marshal

Great range of products
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Zeenath Rifaz

Very nice store
A

Asim Adeel

Its I think biggest of their stores.
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Varsha Sagar

No one answers call in the store
A

Ahmed Sabra

Bad after sale support
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Suresh Kumar

Totally useless support
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Natalie Long

The Times Square store is closed for renovation.
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waqas saeed

Biggest sharaf DG
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Andee Delos Reyes

Bad
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my world

i love sharf dg
D

Delowar Abdul kadir

I like saraf DG
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Илья Никишин

Нормально

Sharaf DG

Sharaf DG

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Location

30 most recent searches

Comments 75

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