wahbi muhafel
Totally unprepared and unprofessional
I had my daughter birthday with them. Booked the highest package.
First of all, the package includes ballon shapping and face painting. After I paid for deposit, they called me and said you have to choose one of them only.
On the day ofbirthday, they were not prepared. They start vaccum and put decorations when we arrived, I had even to hang the ballons and set table and chairs by myself before guests arrive.
The games and foods were very bad.
After birthday, I asked them for birthdays pictures (included in Package). They said it will take a week.I thought they have to do something amazing with pics (that is why they need a week!!!). After a week, I called them (they never pick up the phone). I went to their location at 10 am(they suppose to open at 10am as their answer machine said). They were closed and even there was a lady waiting the dance teacher to take a lesson. Both of us waited until 10.30 and they didnt open, we left ( the door was unlocked, and no one pick the phone, and the answer machine does not record message). They pick up the phone at 12.30 pm. They told me sorry, we change our schedule because the lady in Pakistan!!!!!
I said you need to put some paper or note to your customers!!!!!!!!!!
I went again and picked up the CD
The pictures were shaken, repeted, like the photographer is 10 years old. I took much prettier pics with my iPhone.
Simply, if you want regret and ruin your kids birthdays make a booking with them!!!!!!
