Information
| | dtdc.com |
| | +971 4 262 9408 |
| | St, No. 6C, Al Khabaisi - Dubai - United Arab Emirates |
| | 2 |
Location
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Comments 34
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Tariq HasanI have used dtdc a few times. Pickup and delivery has always been on time. Prices are reasonable too. No complaints. I am surprised that it has only a 2 star rating.
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Arya SineshBAD. I am not sure if the staff are paid properly!
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Ajit GopalakrishnanU r not eligible for any star worst response
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Santiago TacoronteWorst courier ever. They delivered the wrong item. Then they hold my parcel for 3 weeks and keep on saying it is delivered. After calling them many times they said it was already delivered. Weeks after I managed to get in touch with them and they said your parcel is returned get another courier. I was very badly treated by someone called Ayaz Khan.
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M.A.L. HalawaI would give less than one star if I could. They are running a scam with partners in India, I will soon report them to the chamber of commerce & Police. We have so many courier services in Dubai. Losing one isnt a big deal.
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Bait al WardVery bad customer service. Dont know how to deal with customers , if u call in morning all staff is sleepy and yawning and dont even listen to you. Worst experience ever.
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Muhammad Saad KhanWorst corier service in UAE.. they never pick the calls.
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muhammed javedThis is worse and terrible. Plz do ever choose this ever.
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Rami Al-QDo you want to lose your customers and shut your business down? Then sign up with DTDC. 1- Liars - The same excuse everyday. "Customer did not answer" 2- It takes a minimum of 3 weeks to deliver something locally 3- Rude drivers that disrespect you and your customers One star is too much for you.
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Genie LNO STAR, BUT FOR THIS COMMENT TO POST IT SHOULD HAVE AT LEAST 1 STAR WORST CALL CENTER. NO ONE ANSWERING THE CALL.
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David HarveyPossibly the worst company Ive ever dealt with in Dubai. No one answers the phone - I can hear them picking it up and then hanging up the phone. When I did speak to them they lie and tell you things will be delivered when they wont be. They can give no idea about delivery dates other than in the next few days I cant believe a reputable company like MAF/Najm uses such a disgraceful company to deliver their credit cards!
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Sajeev VelakethWorst courier service ever...
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Michael GregoryExtremely poor customer service, charges but never delivers. have to visit the warehouse personally to collect the package
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Bernadette LagulaWorst service ever! They called me on a Sunday saying my parcel will be delivered within 2 working days. Its now a Wednesday 1500 and still no sign of my parcel. I skipped work just to wait for it because they said they cant send it to my work address. Called many times either phone lines busy, unattended or being answered by lame agents saying the same thing! So disappointing. Should not be used. Completely unreliable
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TheKle1987Very bad call center! Its like wasting your time! We are expecting a delivery from them. We informed them about our timings, called them a lot of times to ensure everything were understood clearly. But sadly and madly, nothing happened! Very late. Poor customer service, especially for those answering their calls. Are they even aware of their duties? I called them to file a complain, they asked "So what do you want me to do?" Oh my, i might as well gave them a bonus for properly talking to me like that. Then after that, they put me on hold and the line was disconnected. What a service!
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Khalid Al DhabbiUnreliable. No one answers provided call center numbers landline or mobile. Tried calling so many times during different times of day.
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Ritesh SharmaWe looked in to utilization or MRP in the business unit and found it was not being utilized to fullest. We looked into difficulties faced by the users and gave solution to these issue. I send some documents to India and I was told it will take 3 days for goods to be delivered but when they did not reach in time and I called them they told me it takes 5 days (this answered came from tracking department) I called sales again and told them i want to ship a document to Delhi how much time does it take she told me 3 working days , then i told her that i had already send the documents and they did not arrive , she quickly transferred me to tracking department. There website is out of serves most of the time , even if it works for days it shows good are in transit. Never use their services
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Prasoon CPVery Bad service
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May Ann AngelesThe courier service is not reliable. They will call you the first time asking for your location, then on the following days they are not calling or updating where your parcel is..Then when you call the customer service they will promise that the parcel will be delivered on that day and then you will call again the next day you will receive the same answer from them, i followed up every day for 5 days then i only receive the same answer that it will be delivered etc. The worst part is, they will told you that they come in your location and tried to call your number but no one is answering? the truth is there is no missed calls there is no attempt in contacting me. I think they hired all the lazy and liar drivers in the world.
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PRADEEP M.T.No body responds to any calls.. trying since last 1wk..
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Derrik SarkarWorst service ever, call centre no one answers called at least 5 to 6 times and every time waited for 6 minutes before I was forced to leave a message and after that it says mailbox full and disconnects. UAE shouldnt have this type of courier companies in this country which cannot live upto the expectations. I had to give 1 star to write this review believe me I would give it none.
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islam bilalHad to go get the package myself from their office after waiting for 3 days
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Srinivas BondadaWorst service.got a sms that parcel will be delivered in 3 working days. Its 7 workings still no sign of contact also,forget about delivery.
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babuji rizuVery worst service !! Customare care never picks !!
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Jens LundgrenNo ability to wait in queue when calling. Had to go to their office and wait rather than have it delivered.
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Vino StellaWORST WORST WORST........... VERY VERY VERY BAD SERVICES Government should cancel their licence... Dtdc playing the game with customers document.
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Charles MenezesWorst service and about call centre ha ha... dont no what to say...
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Abdel Aziz LimWORST EVER. they should have no star at all.
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irfan ShaikhWat a **** service..I m calling almost 20 times..no answer
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navaz sharefNot bad
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Paul CantimpratePoor service.
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BIJU KAVIRAJANGood
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Dubaikar DadusNICE
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Ri leevery bad courrier ever