Information
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| | fixperts.ae |
| | +971 800 81 |
| | Jumeirah Village Circle, Prime Business Centre, Tower B Office 604 - Dubai - United Arab Emirates |
| | 3.8 |
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Comments 8
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Debashis GuptaI have used Fixperts for the past one year - in general i have found them to be very professional in service delivery. They send qualified personnel who know what is expected of them and are professional in their approach. I would recommend Fixperts for those who are looking for reliability.
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Karim Daabouli have been using fixperts for the last 3 years, very happy with the service and the team that always attend to urgent calls. keep the good work.
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Sharon StamperThe service is what it should be and any issues and concerns will be dealt with in a timely fashion with good results. Good job.
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Khalid Mohyeei had a bath tub installation and their technician came and said that tiles need to be removed and promised to send a quotation. 2 days passed and no quotation was sent add to that another maintenance service did the job without removing a single tile..Fixpert were very dishonest and offered to do an un-necessary job just to hike the price up..AVOID
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Katarina MojzisovaI was just on the phone for 3 minutes waiting to be connected when it just cut me off.
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刘博Dear Fixperts, I was satisfied on your last intervention done. Problem: AC thermostat in living room to be replaced. I firstly contacted Mplus: 1. I called on May 15th and booked an emergent callout on May 16th, 2. Mplus technician made the intervention on May 16th and he made a temporary solution to keep AC working. He told me that he would send me the quotation for a new thermostat and also the work for ceiling cutting which was mandatory for rewiring. Total would cost some 1,000 AED (up to here it was fine); 3. Up to today (may 30th), I have received nothing from your side, no call, no email, no quotation. In the system, it still shows that I should pay for the emergent callout 200AED. Just to compare, I then contacted Fixpert: 1. I called Fixperts on May 21st, they booked the appointment for the next day and they didnt charge me for the first intervention. They just told me clearly that they would bring the new thermostat and if it could be done in the first shot, it costed 450 AED (more reasonable price, right?); 2. They came the next day and checked and they said the ceiling must be cut for rewiring. They told me that the coordinator would call me for the following. 2 hours later, I received the call and I was informed about the exact quotation for ceiling cutting. I asked if I could do it by myself and he told me fine and let me call him back once the ceiling cutting was done; 3. One week after, I informed them the cutting was done and booked the appointment for the next day. They came and replaced the thermostat. I paid 450 AED. 4. Then I found that the high speed didnt work and I called them back. They booked one technician before 17:30 of the same day and he came and fixed the wiring, no additional charge. So far, I have seen that you were quick on response and professional in solving problems. I recommend you to other people and may come back to you for more jobs. I wish you can continue like this.
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Michael MikeI called Fixperts for the AC problem and their team leader, I think his name is Ram, he was very fantastic and its very rare to find smiley people in this industry. I was very delighted with the service and will refer them to my friends too. Good job Guys!
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Jet VallejoThanks for fixing our water pump last night!