iCareFix Repair Center

Repair Service

Filled out 540%

Information

Monday
9AM–9PM
Tuesday
9AM–9PM
Wednesday
9AM–9PM
Thursday
9AM–9PM
Friday
Closed
Saturday
9AM–9PM
Sunday
9AM–9PM
icarefix.com
+971 800 93349
807, Al Moosa Tower 1, Sheikh Zayed Road، Near Emirates Tower Metro Station - Dubai - United Arab Emirates
4.5

Location

30 most recent searches


Comments 98

  • A
    Albert DeLos Reyes
    For such small period of communicating with iCareFix you can have the repair in clear view of possibility and price. Efficient Problem information / Easy to access job orders. iCareFix will give you a time to call even for a small repair. Taking care of the customers satisfactions! Keep it up!
  • J
    Johnny Bravo
    PATHETIC with a capital P! This place is a waste of time. Absolutely pathetic service. They will accept your device, then for the next 30+ days they will NEVER call or respond to your emails. If you actually manage to get a pickup when calling them, all they will tell you is that you will receive an email - or - they are awaiting spares. Best AVOID this "repair" centre! Useless. Also dont believe the 5 and 4 star ratings here - they post it themselves! Look at the trend and style of messages. A shame really.
  • J
    Junk eMail
    The lack of professionalism is staggering, there are no updates, no consistent communications on progress. The only thing they excel at is saying sorry. So many mistakes its shocking - seriously recommend avoid using this organisation.
  • V
    Vivek Joseph K
    Very satisfied with this service provider. First of all, they offer free pick up and delivery of your items Dubai. They also have a dedicated WhatsApp number on which you can follow up on your repair requests apart from a web chat application. So getting in touch with them and receiving updates is very easy. A service experience usually sours largely because of deficient updates but no such problem with icarefix. It took 4 days to repair my Xbox and deliver it back to me which is very acceptable. They also offer a 3 months warranty on their repairs so there is additional peace of mind. The Xbox is working perfectly well now. Dubai isnt particularly well known for its customer service standards so when you come across the occasional gem like this company, you have got to say it out loud!
  • M
    Margo Palacios
    My iphone 6 screen completely shattered and they fixed it in about an hour! My iphone works as good as new & they checked up on me twice. The price is fair considering others may do it cheaper but your phone may not work afterwards (like in Satwa).
  • W
    Wisam K.
    They can literally fix your problem no doubt. Id suggest when placing a sticker for the job number especially on laptops to place it in the bottom. Its really a hassle to remove.
  • N
    NADJIB MEDDOUR
    Fast service & reasonable price, great follow-ups & professional customer service.
  • M
    Muhammad Basil
    I gave in my SLR to get the body and the flash fixed, theyve had the camera for over a week and Ive had to call numerous times to follow up on the status of the repair. At first I was informed certain parts needs to be replaced and would take weeks, after a day I was informed the camera could be fixed in house only to later find out they cant fix it ! Absolute waste of time !! Ive had to call them multiple times just to get my camera back.
  • L
    Lloyd Dsouza
    Loved their service. They offered warranty on my lcd display that was replaced. Fingers crossed. I recommend this place for mobile servicing. The guy at the reception was very accommodating too.
  • N
    Norman Angelo Quimio
    I have had no issue with the team ever since and have had good and fast service all the time. Great job iCareFix Team!!!
  • J
    Joyie Arquero
    I appreciate the good service of icarefix... superb
  • J
    Jahanzeb Aqil
    I had a touch problem in my iphone 6s plus .. i googled and found out about icarefix i decided to give them a try -- at first everything looked great ,they will pick n drop at home ,good response etc icarefix took my iphone ,after 5 days they returned it with the same problem .I called and informed them icarefix said we will send someone to pick it up again repair it again . After 5 days they returned the phone for the 2nd time with the same problem .I called and informed icarefix about this and asked them are you even trying to repair it ? icarefix apologized and again icarefix send couier to pick it up and guess what after 5 days my phone was returned with the same problem for the 3rd time ... a total of 15 days wasted . I called icarefix without me saying anything icarefix said they would refund my money in full , until this moment everything was ok ,i didnt upset or angry because they were responding to everything call and every question i had .The problem started when i had to call 20 times and it took them more than a month to refund me my money ,it was extremely frustrating i just had to call every morning to hear useless excuses and delays for no reason .I would never again go to icarefix and never recommend anyone to use their service
  • P
    Puteri Zulaikha Shamsudin
    Sent my laptop for screen repaid and in 2 days it was completed. Professional and very fast repair job done. Very happy with the result.
  • T
    Terry Harper
    IF I COULD I WOULD GIVE YOU MINUS STAR - DEVICE NOT WOKING TESTED ALL MY DISCS EVERYONE NOTHING - ALSO BATTLEFIELD 1 DISC WHICH WAS INSIDE THE DEVICE TRAY IS NOW MISSING???
  • J
    Jhesselle Amaya
    Excellent experience and job completed within 24 hours. Delighted, thank you!!
  • J
    Johan Sinck
    Absolutely fantastic service. Phone screen on my oneplus one was broken. iCareFix didnt only replace the screen, they picked up the phone from my apartment, delivered it back FIXED. all within the time span of 3 hours. Phone is back working in good condition. Highly recommended if you need a quick fix for your phone.
  • A
    Amit Rumde
    I only had a challenge with time. Company did not obeyed by the time what their mentioned him. Before giving for service their didnt follow the mentioned time schedule and I was about to turn down their service but one of their team member immediately called me and requested to give a chance to them but after that again I have to wIt for additional day for my report and have to remind them about it and my extra day was gone in it. Delivery was on time
  • O
    Oliver Alvares
    The plan was to replace my phone screen on the spot. That in itself was impressive. When the replacement screen broke during installation, they promised to get me a new one fixed, and delivered the phone to my house at no extra charge. And.. They did this the very same day. Nice!
  • S
    saher alsmadi
    Despite of 5 days just to diognose the issue but it was a great experience with the perfect team . Thanks a lot ..
  • M
    Mitsunobu Yoshikuni
    As for myself, the service was not acceptable. I brought my cracked screen phone to the shop. At that time, I was in rush and I could not have enough time to talk with them.( I was might be one of the annoyed customers .) Next day, I went to the shop to collect the phone and receptionist explained to me, they found new issue of screen and already ordered new parts for me. At that time, I could highly trusted this company and the receptionist promised me to deliver on that same day...but I did not get the phone. Another next day, I texted to the company. The agency John told me the phone was ready just waiting for delivered to my place... When I call back, he was on break(I had told him to message on that time!!)I had to explain my situation from begging to another agency.. and new agency Sam also kept me wait for a long time(one hour) and he told me again, another problem arised.. That was third times in three days with one phone. He just apologised all the time during conversation. But the situation, their poor communications did not change. If you go to the shop, you better expect to take your time more than website says.
  • A
    ayz dela cruz
    Love the repair on both my phones, quick and reliable. We had a little misunderstanding about the delivery of my units after the repair but all is well, I was able to pick up my phone and saw that both of them are in an impeccable condition! Also, love that the repairs has one year warranty! Good job iCare! Will definitely recommend you to friends.
  • M
    Marc Chang
    Slight misunderstanding but the recovery was awesome, only took a few days and my camera was good as new.. Nice work and staff
  • B
    Brian Nehls
    Quick service as promised. They replaced my S7 Edge screen the same day. I had been jerking around with others for over 10 days! Thank you guys. Brian
  • J
    Jae Sung Ahn
    First time writing a comment in Google map. Kind, Fast, Price, Customer care was really satisfying. Strongly recommend if you have a problem with your electronic devices!
  • S
    suriya baranidharan
    I am very much impressed on the service iCareFix provided to me. On my very busy schedule they came home picked the item i wanted to repair they did diagnostic the root cause informed me and took approval and fixed the issue at a reasonable market price and delivered back home on time as they promised. When ever i gave a call they immediately responded and surprisingly I send an email around 7.30pm and got a reply with in few hours... What else do we need to expect.. I would definitely recommend to all to give a try iCareFix service and experience the difference. Thanks to the entire team, Cheers S.Baranidharan.
  • A
    ansar ullal
    Ive got my devices repaired within 24 hrs. The service was good. No dent or scratch on fone. Quick response on call too. Overall it was satisfactory. Just for the information There is free pick up and drop service too but i didnt use that.
  • M
    MiddleEast Ihi
    I fixed my laptop last month, I was quite impressed with their service. However after I realized they had installed old windows version (2007) instead of following what version stated on the back side of the laptop which is 2008. My laptop is pretty slow and almost all the features right now are changed (definitely!). And it affecting my works too.
  • S
    sunil MS
    Excellent Service. These guys have a very professional approach to resolve issues with your electronic device. Free pickup/delivery and clear diagnosis of the problem. They also provide warranty on the repair job for 6 months.
  • C
    Catherine Ridley
    The guys at iCareFix are brilliant. Great value service, fast, reliable. Difficult to find this sort of service here in Dubai so they come highly recommended.
  • A
    ahmed ali
    It was my first experience with icarefix and i found them reliable,professional and reasonable price. Will i recommend them to others? Yes. Regards, Ahmed Ali
  • J
    joe ginju
    After a quit search i found i care to take care of my laptop and they did it!! With in hours my laptop is ready.Any issue they are fixing it with short time with great quality.Well done.
  • C
    Chris Allen
    Prompt and quick service fixed both of my old iPhones for a reasonable price. They were ready in about an hour. Both phones screens were cracked and non functional. Highly recommend this service.
  • M
    Mohamed Alhaway
    In short, excellent center. The center provided me full transparency with my issues and kept updating me through continuous status update and provided warranty for my repaired phone.
  • A
    Anzab Ashraf
    Proper,fast and genuine warranty service including customer satisfying response.......The best service which I ever experienced in my life.......All the best
  • D
    Dima Ghoneim
    Team was very professional in all communication and solved my problem, but I had to call to get an update every couple of days - took longer than expected.
  • S
    Syed Rizwan
    I would definitely recommend IcareFix for their services. They did a good job at a very reasonable price for my Galaxy Note 4.
  • I
    Ibrahim Khanjra
    It was a good service. Job was done well. Delivary and pickup was also on time. Very good experience overall.
  • A
    Abu-Sara Patel
    Provided prompt service for laptop repair! Would recommend to anyone for IT repairs.
  • A
    Ania Burba
    Very proffession and efficient. Great customer service. Value for the money. Very recommended.
  • M
    mansoor khan
    very good experience with i care fix. with in 1 days i get back my laptop i7 repaired. i thank to i care fix. i am very happy to start my work very soon. on time.....
  • S
    Srinivas YN
    Good experience. Guys are a professional. Fixed my phone in 45 mins and amazingly had parts with them unlike other shops who ask you to come back after 2 to 3 days.. Very good. !
  • J
    Jan michael vincent castillo
    Great service!!! I was told my phone would be ready after 1 hour but was done in 30 mins, "under promise over deliver"
  • N
    naveen sharma
    Very happy with the overall experience, my phone issue was fixed quickly and efficiently, very friendly behaviour by the staff, Thank you
  • J
    Jeremiah Young
    Excellent, honest and prompt service! If you have any broken devices/gadgets, Ashiks your guy. May it be a damaged mobile phone, laptop or smartwatch, name it and theyll fix it! I never had any issues with them. Device collections were done the same day. Parts installed are genuine and brand new, without a doubt. Delivery for the repaired items were done in a flash for free! iCareDubai is really A-M-A-Z-I-N-G! Keep it up guys!!! ⭐️
  • A
    Allen Babu
    I had a good experience with iCareFix IT Solutions. Very helpful, as promised by them I got my laptop fixed on time . I would like to thank Mr. Aashik who has been a great help to me. All the best
  • H
    Harish Kumar V.L. Oruganti
    Door to door service that was quick and the fix works. Had an issue with the screen - they collected the office from me at lunch and delivered to me in working condition by night 9 pm.
  • S
    Sidharth Sharma
    Great customer support, pickup and drop off on time and good job done for a reasonable price.
  • A
    AldrenW
    icare company is so good trouble fixing fast and they people good and they take good care off the this to make
  • D
    Diana Pérez
    Pathetic service. I was promised my printer today morning, I showed up at 6 pm and the printer had not arrived to their office. They promised to have it delivered by 9 pm, and now due to apparently 4 hour imaginary traffic jam (it took me 20 minutes from their office to my house) the driver wont show up until 10 pm. Lets hope that the printer is even fixed.
  • A
    Andrew Webber
    I had two phones to be fixed at the same time (Samsung A5 2016, both with broken screens) Glad I went with these guys. I had both phones repaired and back to me within a couple of days. (I am in Abu Dhabi, so time was mostly to do with couriers, drop it off and pick it up and suspect youd get you phone fixed faster) Pick up and delivery was included in the price, which was waaaay cheaper than having Samsung fix them. Communication was EXCELLENT, I didnt have to wait more than 5 minutes for a response to an email or a message sent through the online chat window on the website. Highly recommended.
  • A
    AVINASH V.K HAREENDRAN
    The most reliable and quickest service you can give your gadgets of any brand ; If there is a way to fix it,they will or else no one can!..They should open more branches and teach the so called authorized service centers how to do the job perfectly.
  • S
    Sharon Santos
    fantastic! thanks iCare! keep it up and more power
  • P
    Pinnali Ramesh
    Dear sir, your service is so good and fast. thnaks
  • R
    Riyaz Mohammed
    Excellent Customer Service! I , Fast , Honesty, efficient, Original Parts. Very happy with Icarefix Phone Repair and would highly recommend this company for any i-phone repair in UAE.
  • M
    Mikołaj Bulanów
    Promt service. Guaranteed repair of your device and professionalism. Fixed my motherboard of my Sony Vaio laptop. Best service in Dubai Ive seen so far. Thank you guys! P.s. Reasonable good prices
  • M
    Maitha Al Rumaithi
    My experience here was excellent, the price that they offered was half the price of other repair shops, they also have quick repair services. The bag that they gave me at the end was really cute and thoughtful. I visited the shop at Sheik Zayed road, i did not like the location as it was scary for a women to enter alone, since the building was half empty and you had to take a lift to the 8th floor. In conclusion my overall experience at ICareDubai was a very positive. A few days later my phone started to blackout, stop working, close apps, shutdown completely, and the wifi button greyed out (indicating a hardware problem). It is obviously a hardware problem, they fixed my initial problem but caused another one. After they knew about my problem the company contacted me and offered me a free pick up to fix the error.
  • M
    Mohammed Abdo
    Very good service. I had fixed 2 mobile phones and working as original. The place bit pricy but good quality work.
  • A
    Adnan Nasser
    One of the best repair stores i had visited, good staff and professional technicians. They fixed my onepluse one phone in short time with high quality.
  • A
    Assam mamodeally
    Great service, very fast and efficient. Highly recommended
  • M
    Muhamed Janeefer
    Mohammed janeefer Before I had approached icaredubai for repairing my mobile phone.I got good service and affordable price from there.So if anybody looking service centre for repairing mobile phone,laptop I will suggest to you icaredubai. Also we can expect it will get early some of other place it will be delay.
  • M
    Mubarak R Musthafa
    Great on site service ,fixed my iPhone 6s on the spot .thank you guys for saving my time.Highly recommended for all gadget fix .
  • G
    Glenn Tantug
    “iCareFix “ An excellent service with a very fast turnaround, prompt response to queries. I am very impressed with the service that I have received. I would recommend “iCareFix” to anyone looking for a place to fixed cracked screen iPad and etc.
  • A
    ali lihar
    Prompt time repair and done perfect professional work on my iPhone. Would recommend for all gadgets services.
  • S
    shakeeb mohammed
    Excellent service :) :) :) I had absolutely good experice with icare Fix team. Must say well coordinating staff I have ever seen, especially Mr Hashik" He did follow up until the product got delivered. Very happy with the price :) Reasonable price compared to other service centers. I got delivered my phone with in 2 days with the genuine parts. Thank you, again! I will definitely make sure to recommend iCareFix to all my friends.
  • F
    Fadi Tannous
    Very good service and resoanable price
  • H
    hamdan salim
    Superb service and great customer support.
  • V
    vinod a
    I got changed the LCD screen of HTC M9+. I am satisfied. Only one thing no Credit Card facility.
  • K
    katie Brain
    A very professional company. I had my iPhone 6 repaired within 20mins. My touch screen wasnt working, home button not working and screen was coming away! no all fixed and you get a years warranty with them.
  • C
    craig willers
    So so. Fixed my Oneplus screen so thankful to them. Odd thing is the whole process. 1. send them an email 2. hear bugger all until a courier arrives 3. off goes the courier 4. back he comes a couple of days later with a bill for 450 (which aint bad - just would appreciate a chance to approve a quote).
  • C
    Claudia Hiltrop
    Reliable and competent service! Thanks!
  • S
    Shafna Ashfak
    Such a fantastic service that I will recommend to others,as they fixed my Nexus 5 so fast.Kudos :)
  • P
    prajeesh praji
    Good pre and after service. Reliable and trustable.
  • I
    inshad.i Starr
    Perfect in every aspect. Great communication and fast reply to my emails.
  • M
    Mahesh H K
    Very good service. Ive been using iCareDubai service probably for 4 years now and found it an ideal place as they are able to quickly resolve any issues. Happy being a regular customer of iCareDubai. Thanks iCareDubai.
  • F
    faisal nawaz
    Absolutely fabulous service. I really like it & appreciate I care Dubai technical feild members for their kind & positive response on each of my query I made. I would personally recommend each & everyone to contact them if they are facing issues with there faulty device and couldnt find solutions, they will definitely find positive response and will fix it with very affordable price.
  • H
    Haris Hamza
    I had a good positive experience with I care for the past one year and hoping the same in the future...
  • Y
    Yevgenia Yushina
    I have called to many similar service providers in Dubai to solve the problem of my broken screen on the iPhone and all were either overpriced, either too slow... and only iCare IT Solutions could solve my problem in very efficient way. Staff is very helpful and prompt. They have fixed my phone in 30 minutes time at reasonable cost. Thank you, again! I will definitely make sure to recommend iCare IT to all my friends and colleagues.
  • J
    John Sullivan
    icare was very fast to fix my tablet (which had stopped charging) Price was fair Staff was friendly/knowledgeable
  • B
    Bisher Abed
    I am very happy and very satisfied by the service offered by all of the Icare Dubai staff members. They are very friendly and extremely professional especially a gentleman by the name of Mr. Mhd Ashik who made my experience very smooth and worthwhile. I would definitely use their services again whenever needed, and would absolutely recommend them to all my friends in need of any IT related solutions & repair.
  • D
    dilshad basheer
    "Excellent service, very unique, super reliable"....special thanks to Mr.Ashiq for the support.
  • K
    Kirk Braganza
    Top service by Icare dubai.Truly impressive.Special thanks to ashiq for his support.I highy recommend icare for their true professionalism and excellent service.
  • W
    Waqas Ali
    Great service, on time delivery, quick, affordable, guaranteed works, great staff, helping... Ive been dealing with them from quite long time now... And im very satisfied...
  • A
    Akhil Balachandran
    Good Shop, Good Staff, Positive Response :)
  • J
    Jawad Njawad
    Charging too much for minor mobile issues. I usually pay less than half price for mobile repairs but due to location convience i tried them first time but found them to be expensive.
  • I
    I mc Jahanzeb Khan
    Amazing service had some issues with phone tried on 2 shops which gave me an expensive cost but luckilly headed to ICareDubai where it got fixed up with affordable price and a fast service .. Appreciate it, cheers ..
  • A
    Ali Mohd
    Very good service.
  • R
    rohith shetty
    i dont agree with the last review ,i am very satisfied and happy with their service .I had multiple problems with my mobile ones and had received good service and reasonable price from them and would even recommend others.
  • A
    Ahmed Mustafa
    Amazing service and place
  • A
    Amit Roy
    One of the fastest and best mobile service center
  • H
    hanoob hamza
    Repaired my laptop and iPad , excellent service. Highly recommended..
  • A
    Abdul Latheef
    Very professional, sincerely recommending
  • F
    Frank Smith
    Multiple delays, rude staff member, overpriced, refused formal contact (such as emailing me the costs), and more. Its not a reliable service, hire a different place.
  • M
    Mohamad Saleh Alasfari
    they are really professional and quick service, i recommend them Saleh
  • D
    DANIJELA ĐUROVIĆ
    Excellent,great team,very professional
  • M
    Maricris DaquiZ
    Late reply, false reassurance to the customer,
  • P
    Phil Anderson
    Quick and efficient
  • J
    Jilmar Aviles
    Good
  • M
    Mehdi Mahdawi
    Reliable and trust worthy..fast service

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