Information
| Monday 10AM–6PMTuesday 10AM–6PMWednesday 10AM–6PMThursday 10AM–6PMFriday ClosedSaturday 10AM–6PMSunday 10AM–6PM |
| makinatech.com |
| +971 4 392 8484 |
| Al Barsha 1 - Dubai - United Arab Emirates |
| 4.7 |
Location
30 most recent searches
Comments 123
-
A
Amar DhamiI am very much satisfied and impressed with service of my mobile. You have completed the work in the most professional way and returned the mobile within the specified time. This can be quoted as one best example of customer satisfaction. Keep it up. I wish all the best.
-
M
Michael FajardoExcellent service! Very accommodating and kind staff. I really recommend this branch for all people who have problem on their apple products. Only take 3 days to received the replacement for my apple watch! And the best part of it is I got the replacement for free of charge! I didnt pay any cents. :)
-
S
Sohail RasheedExcellent service very friendly staff i would 100% recommend this Apple center to everyone. 5 Stars
-
D
deepesh awtaniAmazing service. Must say the service in-charge Mr Yousuf supported us in every possible way. Better than staying in long queue at Apple store in MOE
-
H
Hesam RahmanianIf you need to have any services done for your apple product(s), this is the place to go to. No wait in line and no other hassles that you normally have to deal with at the apple store. The only problem is with Apples policy. If your phone or other products need to be replaced, you wont get it right away, where as you would at the apple store. Allow 3 working days to receive the new product.
-
L
LouisaAmazing customer service, my phone was fixed straight away. The guys in there are so kind :) thank you!
-
S
Sunil RathodExcellent service and very happy with the way sorted my case .. very helpful and definitely recommended place
-
M
Mohamed HamedVery professional and fast service as you would expect from apple. Why waiting for weeks to get an appointment at an Apple Store when theres a place like Makina who could give same quality of service and even quicker without having to wait in queues.
-
R
Regina RamirezMy computer was not working and I needed it to be repaired as soon as possible due to a final project I had to delivered. I went to an Apple Store and they were not able to do anything to help me. I came to Makina Technologies and they took my computer immediately and repaired it in 3 days. The quality and speed of their service is IMPRESSIVE!!! Excellent job!!!
-
N
Nirmal BhambwaniExcellent Service!! I am really glad that i landed up at this Service Center, I had almost lost hope on my Macbook Air but all thanks to the accommodating staff and a special thanks to Mr. Yusuf who gave his best to start up the macbook with a reasonable fee. Would highly recommend this service center to others if you have issues with your macbooks or Apple products.
-
F
Fatima AliAfter a bad experience visiting Apple Store twice for laptop data recovery, I found this online and visited them. And I am glad that I did. Yousuf helped immediately and put all my doubt to rest and assured me of fast service as I was time bound. I got my laptop back in 4 working days. Recommend this place for any Apple related issue. Thank you.
-
K
KV NIt was my first experience with Makina and I would say is an excellent customer friendly. Thank you Team Makina
-
T
Tata TariThank you very much for your perfect service! Highly recommend Makina Technologies!
-
A
Aksana MasheraService is really exellent. Thank you so much for your great customer service. One of the best experience. And totally apreciate how they care about even small things and how they make every client smile. Thank you
-
F
fadzle abd rasedMy ipad air 2 battery has swollen and got a new replacement. Attended by Yusuf. Very good service.
-
S
Shahnaz SatarMy macbook pro just shut down out of nowhere and it wouldntt charge or restart no matter what i tried. I walked into MAKINA Technologies and literally within 15 minutes my laptop was up and running and they didnt even charge me as its considered a minor service. These guys are amazing. Thank you so much!
-
A
Ahmad SharfVery Good service Makina thanks u so much great
-
T
Tamour AhmadQuick and Nice service Very much satisfied. The staff is friendly and the service is quicker than the committed time. I was promised 5 days but received phone in 2 days time. Recommended place.
-
M
Marco CipolatGood service! Quick and easy.
-
M
Michele SnymanGreat service! Very knowledgable and extremely helpful!
-
B
Bilal KhanWe had dealed with them thrice a times. They are very good at their work.
-
I
Iman Ashoftehthey were very polite and repaired my iphone sooner than their normal due date.
-
M
Maria ScherbakovaAll great. Thank you guys for providing professional services in the nice and friendly way. Definitely would recommend everyone.
-
J
Jomar SapuayVery professional and quick service! Service oriented company and they knew how to give importance to their customers!!a place you can trust with your apple devices. Thank you again.
-
D
Dima HamdanI was on holiday in Dubai when my MacBook Pro broke down, I desperately needed to fix it and Makina charged me the equivalent of £380 to replace the hard-drive. During the warranty period, that hard-drive broke down again and I had to replace it with yet another one. I was not in Dubai at the time and had to pay for a new installation. When I contacted Makina about this, they maintained that their warranty policy only allows for a replacement of a hard-drive and not a refund (they said basically it wasnt their fault that I was travelling when their installation broke down!). I had to bite the bullet and accept their offer of giving me a replacement hard-drive. When I checked online, I discovered that the product they gave me barely costs £50 (remember they charged me £380! Even if theres an installation fee included, the difference is a rip-off). So they over-charged me for a product that didnt work and left me with a pathetic product to remember them with. If youre in Dubai and desperately need a repair, be patient and go to the official Apple Store in Mall of the Emirates just down the road.
-
A
Alexandra VarakineI am DJ. My mac book crashed for a issue few hours before a gig. Makina received me, calmed me :), and finally were able to fix out the (battery) issue in 15 minutes; They didnt charge me. Excellent service, clean, professional. I highly recommend them. Arno Dubai
-
M
Micheal DsouzaThank you for the excellent service given for me iPhone 7. We are happy and will meet you for any of our service requirements. Thank you Mr. Yousuf
-
T
TheChic LyfeBest Apple service. Been to a lot of the nearby Apple service services in Tecom and Mall of Emirates but never received a personalized service as here, directly from the owner. No waiting, no queues, go guess work, takes the stress of any warranty and service. I take all my apple products here
-
M
Max ZhadobinAll 5 star reviews are fake. Dont believe them! Ive read in it and came with problem of my MacBook Air. They gave me quotation for AED 2350 for change motherboard and AED 250 for diagnostic AED 2600 total. In AppStore which is actually next to them in the Emirates Mall total price for it AED 1750 which is AED 900 less!!! Dont believe them and dont give them your devices!!!
-
?
郑婧婷Have a professional service here, thanks for Mr yousef kindly service !
-
M
Moataz El GamalThanks for the great quick service. Yusuf has excellent customer service. Will bring my macbook here whenever I need to.
-
T
Teddy SaraDropped off my iMac as I had a white screen and it would no longer boot. Paid the fee for the diagnostic and left. A day later I was called and informed of which part needed to be replaced. I was told that they would only do the work if I came back to Makina and make the payment before even getting any service. Also, the fee charged for diagnostics would not be waived if I proceeded with the repairs. Therefore, I went to Makina and pleaded my case to the manager who didnt seem really interested in pleasing a Customer. They just care about money. This was a total waste of my time and money. Other Authorised Service Centre refund the diagnostic charges if you repair your device with them and dont require you to come back to their location to pay for the parts before repairs can begin. I DONT RECOMMEND THIS PLACE.
-
S
scottGood and quick service!! Nice guys. Would be nice if you could pay them online or by phone with credit card so you do not have to make the extra trip for payment. That would give them 5 stars.
-
N
Najeeb HamzaPerfect and great service mr Yousaf thanks
-
K
Kirk LoboThe last time I went to Makina, there was a massive recall on all late 2011 Macbook Pros. My computer was rendered useless, and the waiting time at the centres in Tecom and Sheikh Zayed road were grossly overcrowded and under-serviced. These guys replaced my motherboard (worth 2,700 AED) for free! I went again today, and Yousef, one of their engineers ran a 250 dirham diagnostic test (again for free) and gave me a solid recommendation. These guys are super quick, super intelligent and very efficient. Theyre right next to MOE as well, and not difficult to find on google maps. Please do yourself a favour and go to these fellas next time your apple product glitches. UPDATE - The great thing about this service center is each problem, each diagnosis, each device is treated with a great level of care and open communication with the customers. One of the trademarks of good customer service is not just service, but being a facilitator of options - much like a technological pathologist. Heres the bottom line - its a great company with staff members who go the extra mile to make sure your Apple device is restored, with quick service and honest advice. if youd like to make your Apple product last (like I have mine since late 2011), this is the place to go!
-
E
Eric KOULOURATHI had to replace the fusion drive and screen of my iMac 27" retina display. While Apple customer support advised that 2 weeks was necessary to fix the issue and directed me to Makina Technologies, it took them les than 24h to resolve the issue: New screen and new hard drive. Great work to the team there. They definitively delivered a service that is above expectations. Thank you guys!
-
A
Asit RaiYusuf is an amazing help ! Thank you so much !
-
M
Mohamad JomaaVery good staff specially Mr zamir yousef , and excellent service . To forwards makina
-
H
Hamad AlzarooniAn Excellent service, on time as agreed.. mr. Yousef was my assistant
-
M
Mubarak IbrahimProfessional team and very quick in getting things done.
-
J
Jafar KhanGood costumer care and fast service. I found Makina Technologies contact from apple website. I just mail them about my iPhone 6s battery issue. They contacted me within few hours. I bring my phone to their service center near Mall of the Emirates/ Sharaf DG metro. Within 3 days I got my phone back after replacing the battery. It was free service by apples iPhone 6s battery replacement program. Thanks Makina Technologies team.
-
I
IRFAN-UL HAQNice service provided and in a quick time I got my gadget repaired and best thing was the friendly staff. Good experienced well trained staff Yousef was assisting me.I will suggest my colleagues to visit for service. Irfan /Dubai
-
K
Kim A. PageHow nice to be in safe hands of Youssif, he clicked the back piece of my Macair into place in a couple of minutes, awesome!
-
D
Deepak JainPrompt service. Courteous staff . Better than apple store where i had wait for hours to access apple man!!! Good work yousuf !! Keep it up .
-
T
TheManihaiderQuick service and great staff. Keep it up!
-
T
Thabet AlhafezThey are the best foe services , with a very good emplyees Special thanks to MR.Yousef
-
A
Ahmed AliA very good customer service and really helpful and good work .. staff named yousif was very polite and explained to me whatever am missing from info
-
D
Dream Vision Satellite L.L.CVery very good service instead of standing of Q in Apple Store. 100 times better then going to standing in the Q in Apple Store. Really I am telling if anybody have a apple product and any problem directly u can visit Makina Technology. Just 3 working days theyre sort out the problems I am very much happy about this service and service technician also. Hats of guys. JAMEEL DUBAI
-
L
Laura MatthewsQuick response, very helpful, thanku very much.
-
T
Tobias WaaentzPerfect. One day my iMac retina just stopped working. I found these guys based on their reviews, and i am glad I did. Quick and friendly service. I got my iMac back after only a few days. They have my warmest recommendations.
-
S
shiny SujathaBeing person found of iPhone I had visited several iPhone station but one of the amazing authorized dealer of Apple (Makina-Al barsha ) let me put here why I like this place first of all the way they greet the customers was amazing talent. The guide line to convince the customer is so brilliant more over the staff assigned in their office are very professional with Product knowledge At this point I would like to thank specially to (Mr Zameer Yusuf ) who lead to a very nice and smooth process of exchanging a damaged mobile at the end salute to the assigned team Regards Sujatha Shiny
-
D
Durga PrasadQuick and prompt service. Went there even without an appointment and got the job done . Thnx.
-
?
ΓΙΩΡΓΟΣ ΜΠΟΖΟΝΕΛΟΣExcellent and fast turn around service. Highly recommended Apple Service Centre in Al Barsha 1.
-
Y
Yahia ObaidVery proud of kind of service that I got from Makina and special thank to yousuf.
-
B
Brian WilkieExcellent service from Joel at Makina Dubai. Problem diagnosed and fixed in minutes! Many thanks!
-
A
arshad palliyathExcellent Service from Makina. I came here to change my battery for iPhone and they found some issues on my phone informed this to I phone and requested for a new phone for me. Now I got a new 6S. The customer service guy Yousuff was very helpful and with good technical knowledge. Keep it up Makina. Thanks Regards Arshad
-
O
Olubukola EkengFantastic experience. Prompt, professional,courteous, cost effective service. Hussein was especially helpful.
-
M
May kowatlyChanged iPhone 6s battery, service was so efficient and staff(Yusuf)was very helpful. Highly recommended!!
-
S
Scsatisfied with the service and Better than apple store where i had wait for hours to access apple man!!! Good work yousuf !!.
-
N
noha elemamSuper fast !! They replaced a battery of my iphone 6s in less than 2 days when it was supposed to take 5 working days..I was served by Yousef.... Really professional !!.. This was my first experience and indeed a great one !! Will return back to this place for any Apple related repairs :)
-
M
Mohsin RazaMy Iphone 6s has battery drainage and sound issue then, I tried to get an appointment at Apple Store MOE but it was nightmare. My friend recommended Makina Technologies then they diagnosed the phone within 10 to 15mins and said we will call you in couple of days. I have received my new replaced Iphone within 2 days as communicated. Marvelous and excellent service with incredibly supportive and friendly staff.
-
R
rizwan MalikThey are very good professional and quaity service provided..i have good experience with them..they exchanged my apple iphone 6 plus device 2times within 3 days.
-
J
Joan AbusoI dropped my iPhone 2 weeks ago, resulted in a black screen. Went to Makina and was assisted by Hussain. Got my phone replaced for free!! Finally found my go-to place for issues with Apple devices. Highly recommended!!!
-
A
anup muraliBest and fast service... Special Thanks to Mr. Yousuf
-
F
Faryal ShahidOne of the fastest Apple services Ive ever receivers. Thank you Yousuf
-
T
Tariq RishiIt was a great experience to deal with Makina Technologies. I had a problem with my iphone 6. They ran diagnostics in 15 mins and informed me that set needs to be replaced. I got my new iphone by Monday evening. Super service. Really impressed. Thanks a lot.
-
A
Asma MustafaI went to Makina with a problem with my phone. Zameer Yusuf was superb help. He went out of his way to help us out. I was there with my 3 year old daughter and the entire staff was extremely accommodating. We sat there for more than an hour and Yousuf was kind enough to help us with the major and minor issues we were facing. Highly recommended. Much better than going to the Apple Store in MoE!
-
Z
Zahr Ayoui want to thank Makina Technolohies for the great service that they offer for me. thank you makina tech
-
M
maysum damaniVery efficient and helpful service. Yousuf was very helpful, great place. Thank you
-
M
Muaaz NaeemGreat service, Yousaf has accomoted alot and have excellent service. Preferred service outlet. Immediate repair and assistance.
-
K
Kashif RanaAwsome services not a penny charged.
-
D
Denise WatsonMy phone started to restart and shut down out of the blue. I tried ringing Apple and getting an appointment at the Apple Store MOE - it was actually impossible. I wasted 5 days trying to do this. Then I came to Makina. I was seen within 5 mins of entering the store. The diagnosis of my phones problem was complete within a further 10 mins. The staff I dealt with, Hussain and Mr Bobby were incredibly friendly and helpful. I received my new phone 3 days after first visiting the store! I can not recommend this shop enough!! I will not be going anywhere but here from now on if I have any Apple issues!
-
?
ام ميثاء المريYousif was very helpful and the service was excellent.
-
R
rameez khanOne of the quick & best service center for APPLE in Al Bersha 1 Dubai i would recommend this Makina services provider to all the APPLE users. Best Regards Mr. Yousaf
-
A
Abhishek SinghIt was good to experience a customer friendly service and a special thanks to the service advisor Mr. Yousuf. He helped me with utmost dedication and guided me step by step to solve an issue I was facing with my MacBook Pros screen. Would definitely recommend this place to anyone looking for repairs of Apple products by genuine advisors like Yousuf!!Keep doing the great work.
-
P
Pankaj GaonkarVery good and quick service. Staff is polite and cooperative.
-
P
Petros YuvanogluVery professional quality services focused to the individual needs of each client. Best place in Dubai.
-
?
Илья ЛуковниковI would never trust ma laptop to someone else than Making. Those guys are magicians regarding under warranty and post warranty maintenance. Only professionals. They know all Apple devices from A-Z. I was there 2 times with my MacBook 12. The technicians will make you trust and believe them. The owner lives Apple and he just a easy going guy who would tell you everything about the history, development of Apple and details that you would never hear from anyone else. Thank you Makina Technologies. It is the best service in Dubai. I strongly recommend to everyone who is taking special care to their devices. Keep it up guys. See u one day again))))))
-
H
Hardiansyah Bin MuryantoMy iPhone 6 was having with both camera Making technologies really care as apple authorised staff really friendly specially Yusuf who was handled my iPhone 6s as it is still on guarantee they replaced with the new one,very recommend rather than going to Apple store effective time and effort.Thank you Makina Technologies Al Barsha Dubai
-
M
Michele WiedenhauptKnowledgeable, professional, efficient. Great first time experience. Will definitely return for any other Apple repairs
-
A
Ali HassanPerfect center, they care about customer more than apple them self
-
B
BSNANDYAL NANDYALI got good service as i was expected from the brand. Special thanks to Mr. Yousuff.
-
J
javaid SanaI visited MAKINA Technologies next to Mall of the Emirates. My issue was with an iPhone "Low Sound", The team was really so professional and they fixed it within 10 minutes while i waited, Few days ago i visited Apple Store MOE and waited there forever. Guys I give MAKINA 5 *****
-
S
Smar TradingImmediate and proper service humble staff
-
A
anand joshiI come here for my laptop Its not working properly But makina technologies help me to making proper in few second yusaf help me for this folt in my laptop
-
K
Kim Dax BernadasI had issues with my MacBook 12"...the store advised me to visit Mall of Emirates for them to check the unit...I went there and theyve referred me to Makina Tech. I went there the same day, Thursday...It was Mr Yousef who check the unit...as per him, maybe theres something wrong with the logic board or reinstall the system. If logic board, they will replace it for free however, if needs software installation, then I need to pay AED 350...I said yes to that as long as it gets fixed...on Tuesday, i called them i theyve confirmed that it was the logic board that theyve replaced...thanks God!!! And its for free!!! Thank you Mr Yousef for your amazing customer service, my MacBook is up and running... Guys, this place is way better again way better than Apple Store in Mall of Emirates!!! Thank you Ki
-
A
anurag anandThe staff was really helpful and friendly. Yousuf really helped in fixing the phone .
-
H
Habib Ur RahmanExcellent Services Polite team Understandable
-
P
Pradeep KumarVey good and supportive staff
-
S
sujeesh karuvadiawesome service provided for me , staffs are so nice behavior
-
G
Ghena HussamWorst experience ever! All they care about is money even before checking the device and didnt even know Wht the issue was. I wldnt recommend this place to anyone! Even the staff treated me badly and it was frustrating.
-
M
Mohammed 1999v.good service thanks
-
S
shayan managmentGood and nice service we got and we are happy from this service.
-
M
musaed mohammedAll thanks to Mr. Yusuf for his full support
-
H
hayatnaqvii had some hardware issue in iphone 6s. i go to makani and show the problem then told me to give us 15 mins to check and within 15mins they said u will get new iphone within 4 days but the best thing is i get new iphone in less than 2days. good customer service. i would prefer u makina for any iphone issue
-
E
Ehsan AwawdehLovely service and fast as well
-
M
Maher Al Masrigreat service for apple products, highly recommended
-
P
praveen pavithranI had gone with a problem with the charging of my phone . Got it fixed in matter of minutes . Really happy with the service provided .
-
R
Razan Alloushehamazing service, i had a smashed LCD display and they switched the screen for me from another macbook within the same day! :)
-
H
Hadi BabaFast service no hassle
-
A
Abdon Castro RojasThe guys are very kind and ready to support. Even to the upset clients that the Apple Store is not attending. 5/5 start to Makina. Solved my problem with a MacBook Pro in 5". Apple should back up more their service providers.
-
A
AIDEN SH YeoMr. Yousaf - nice service ! Fast !
-
M
Max MalochkaGreat service!
-
B
batool ahyangood and prompt service...
-
N
nilan dylan LewisBetter service, friendly staffs
-
S
shabbar valisahebNice sarvies Thanks
-
H
husbyhoganI had a serious problem with my late 2011 Macbook Pro and I went to Royal Step. Within 5 min the issue has been evaluated and the solution has been proposed. Because the part was not available right away I had to wait a few days, but the repair has been executed faster than promised, it was cheaper (actually for free ;-) ) and I got the laptop back cleaned and nicely working again. The team acted very professional, friendly and reliable. Thank you very much guys! Keep it up! Jens
-
H
Hafeel MuhammadLocation , customer service & approach technical support.
-
J
Jaleel MukkothExcellent service and costumer friendly
-
P
Peter WinslowNo thanks. Do not recommend.
-
M
More SrikanthResolution timing is very good
-
J
Joaquin PittalugaAmazing service, highly recommend it
-
A
Aly Abdelrazikno rush and nice stuff
-
J
Joseph MathewVery good services
-
H
Hossam AltumiziSo fast and helpful
-
A
Adela AigulQuick service
-
T
teju lavaQuick service
-
M
Mohammad AbuhasirahSlow service
-
R
Rashid RashidNo use
-
H
Hycent Cruzshorted thanks for the service
-
M
Mohammad Majdiشكرًا. على حسن تعامل و سرعة بتخلص الطلب اسم الموظف يوسف
-
?
زايد حمد بوضرس المنصوريجيد
-
A
Ahmed MustafaYousaf