Information
| | foodonclick.com |
| | +971 4 567 0200 |
| | Office 304, Building 2، Sony Building - Dubai - United Arab Emirates |
| | 2 |
Location
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Comments 21
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Robert DiehlSuper convenient Service. I work in Al Quoz and apart from the usual Fast Food chains nobody comes to advertise their Food Menue with us. The option to order all types of Cuisines is awesome.
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Eric BallardDeliveroo or UberEats provide a much more reliable service with much quicker delivery times and better restaurants. Food on Click seems to work with any and all restaurants (including 1 and 2 star places) and cannot provide ANY quality assurances regarding your order. This app is out of date, download Deliveroo and/or UberEats and delete FoodonClick
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Dawn HarveyTerrible service ordered twice in one week and orders were cancelled both times with weather excuses and still after 2 weeks we have no refunds. Will be in touch with the Dubai authorities if refunds are not processed asap.
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Denie MathewWaited 90 minutes after putting in order. Mohammad sharif from site said order was in and would take up to two hours. after two hours, called again and site said food order was cancelled as number wasnt local. Duh..even after I had put in the notes my US cell number - which they should have seen as they were delivering to a hotel!! Site is poorly developed and clearly by the other comments, not good at their customer service!! Would never use again...
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NOORAIN KANJIFoodOnClick is the worst order website that you could have, I placed an order and they said it would take an hour, after an hour I rang and told them that there was no food delivered to me, they told me wait another hour, after that hour i rang again and all i got was sorry we cant deliver your order because you cancelled it!!!! Never using this website ever again!
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Amit Radhakishan PhulwaniWhat a horrible service! There is absolutely no response from them. Neither them nor their restaurants are reliable.
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Carl SawayaEvery restaurant say they dont have my location because Foodonclick dont provide it. Took 1 hour for them to send my order to the restaurant before too.
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Mihir KI placed an order at 6 pm. The order was from Chef Lanka. Received a confirmation that the order was received. Then I waited.... Till 7.30. I decided to call the restaurant directly to enquire and I get an answer that the order was cancelled because the printer could not print !!! Its such simple logic that if an order for any stupidest reason gets cancelled, it should have been informed !!! The second part... I call the Foodonclick call centre and tell them my complaint. They investigate and tell me the same story. And ask me if I would like to place an order now. I said I will never place an order throu food click. And the answer - we are sorry. Thats it !!!! Someone teach customer service !!! Or has it disappeared ??
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ThirtySixZedGreat user interface. Used it over 20 times and the only issue I experienced was from the restaurants end.
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himanshi jesraniGreat service, food is delivered on time.. I didnt have to call customer service and love that they now have launched an app for online ordering as well.
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Mrobby -Use this always and has let me down only couple of times, never had to make a call and the option to request cash on delivery makes sure you get the food you paid for and you dont even have to call the restaurant which is very convenient
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ALYASSIAH XTerrible service>>>>>
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Seamus TeehanSo bad number listed is not correct just shows another food service that doesnt perform as stated
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Jacques KroeseThe number on here is or wrong or they dont care about customer service ? Been phoning for the past 3 hours and no one picks up the phone.
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em zeeVery incompetent! Really really bad service.
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Umair AhmedWebsite has been down for more then a week and they are unable to fix it.
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Tim LinThird class and dont even apologize after calling people by mistake.
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Soheil Hashemiterrible service.
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Stijn Burkensterrible
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MiliAchService Zero
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