Technocare Phone Repair

Cell Phone Store

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Information

	Monday 10AM–7PMTuesday 10AM–7PMWednesday 10AM–7PMThursday 10AM–7PMFriday ClosedSaturday 10AM–7PMSunday 10AM–7PM
	technocare.ae
	+971 4 335 0990
	The Curve - 4th St - Dubai - United Arab Emirates
	2.7

Location

30 most recent searches

Comments 81

J

Jerin Henry

They open this service center for making money without doing anything. Also they dont know about the work. For a simple battery issue they are telling that processor has gone.And they mentioned in website they are authorized service center.
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Pushpender Singh Chauhan

The price definitely beat all the other places I called about getting my screen fixed...
V

Vikraman Sababathi

Worst customer service, and most irritated replies, this shop not at all qualify for a small grocery shop
L

Lucy Eldred

Although its almost impossible to get through on the phone number provided, I was very impressed with the fast and professional service provided when I visited the walk in centre. A software issue rendered my phone completely unusable but within half an hour the technocare guys had fixed it and upgraded the software for no charge, all while I waited. Excellent HTC service.
C

crazy subzero

A big WOW to Technocare. After all these reviews, I was a kind of hesitant to drop my phone to Technocare. Though I did visit and found these guys are real professional. I did not expect such an amazing service from them. Got my phone fixed within 2 days. Thanks, Technocare
K

krishna raj sunarya

Very accommodating staff, prompt service
S

Sarath Bhaskaran

I was hesistant to give my Sony Xperia X, which required screen replacement, due to the bad reviews, but no other repair center has Oem parts for Sony devices in Dubai. So finally decided to take it to Technocare. To my surprise, they qouted me less than what others were demanding and got the phone back in three working days. Very professional work.
W

Waqas Khan

Too much delay and 3xcostly to normal market rates.
A

Alwyn Thomas

They just dont answer calls. Strangely dont know y. The service centre was empty when I visited them but line is kept on hold as if its extremely busy. Dont understand y...
B

Bharathan Selvam

Its not a Motorola authorized center. Still website shows that its Motorola authorized center.
K

Kingsley Rodrigues

Technocare is the only service center in Dubai. Of course I understand that it will take time to repair each and every once device. As per my survey they usually take 2 week to solve or repair a phone. Well since the demand for repairs is more, they should implement to open up one or two service centers for better service and customer satisfaction. Its true that they will never pick up your call but still you can check your status of your device on their website or mobile SMS.
A

Aneesh Kumar S

Very bad service. They didnt even do a basic check on my screen broken phone and charged me for that. They gave a quote to repair which is more than its actual cost. I took my phone to a normal mobile shop in a supermarket and its fixed at a nominal cost. The auto answer system is so annoying.
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qusai hamdan

They took my CAT phone for a week then returned it with nothing done!!! And claim its ready!
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Yogesh Kumar

On line they are showing that they are repairing phones of all brands... but when you will go than they will tell u that they are not giving service for samsung phones..
S

Sunil Benjamin

Been trying to reach them for over a month and have never been able to get through. Have even left them an email and have not got a response. If this is the situation now I can only imagine what happens when i give them the phone for service.
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subian nasar

Best and professional with quality, but waiting period 10 + days
A

Afsha Shaikh

You need to keep that image of being the authorized distributor. No matter how many times you call they never ever answer the answer. Just the automated sound and then gets disconnected. SO ANNOYED BY THIS.
M

Mohamad Hamza

They dont answer phone calls, voice mail is always full, and they do not respond to emails. The worst I ever dealt with. And sadly they are the only authorised repair center for a lot of manufacturers (HTC, LG, Motorola)
M

Mohamed Dadoush

One of the worst services I received. Took 19 days to fix a screen for a Sony mobile phone under their warranty They never got back to me that the phone is fixed ,they dont answer the landline,as well they did not update the status online that the phone is fixed I was forced to go there as I was referred by Sony Dubai mall as the phone is under Technocare warranty
M

Mohamed El-Sebaey

Bad service, they replaced the cracker screen of my iPhone 6S back on May 2016 and after about 3 months the screen literally glued off the iPhone, called them and they told me that their warranty is limited to 30 days only and I have to pay agian for a new screen!!! I tried to explain to them that this is workmanship issue and they should at least re-glue the screen back to the iPhone, they kept saying the warranty is limited till 30 days!! Terrible company and bad service.
R

R. Alkhaier

Bad repair technician, has replaced the CAT phone screen but ripped the speaker mesh (
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Muhanna Al-Harthy

Found it after a hassle. The center only offers services to phone bought from technocare
C

Close-up Studio

Really dont deserve any Star as per my experience, but 1 just for Google limitation! Was behind IVR for 15 minutes or more & no response! If they dont bother to take the call, imagine their service once they have my phone in their hand! For sure Ill stay away, on top of that will never buy a Huawei again!
A

Ashraf Nabil

The worst experience I ever had in Dubai , I deposited my HTC on 21-Nov-2016 and they promised me to collect it in 3 days and even the customer relation office in their service center in sheikh zayed checked and confirmed the availability o f spart parts after 20 days of calls (their call center is the worst ever ,they reply after 1 hour) and emails I went and collected my mobile unfixed on 10-Dec-2016 Honestly , I dont recommend any one to go and deal with them not to mention that the price of fixing the mobile (changing screen) was nearly equal to buying a new one
M

Mohammad Abureziq

The worst ever ... Throw your device away and dont give it to them ... Useless and expensive , they dont respect us and again the worst thing that happened to me in Dubai. To make it worst it will take at least 20 day to get your device back
M

MANU PANICKER

Good service
E

Elena Simpson

I got my IPhone cracked after I dropped it while jogging. The screen was completely destroyed. I looked through few shops in the area and finally chose this shop. When I got there, the staff was helping another customer and answering her hundreds of questions really patiently and knowledgeably. Upon my turn the staff member took a look at my phone, explained what he needed to do to repair it, and gave me a price quote. Phone was completely fixed in less than 25 minutes while I wait on a super comfortable seat.
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Ibrahim El Mohdar

The WORST CUSTOMER SERVICE EVER! AVOID dealing with them
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Venetia Torcato

Just cannot get through to this service centre to get an update, today is the 4th day. The extensions ring forever, nobody picks up. The website says the same story ~ waiting to repair. Not able to get any feedback from Huawei either as to what is going on!!! I think I will take the phone back if they have not done anything.
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vamshi krishna

Not good options
M

Masa Kateb

good service
D

Daniel Hall

Absolutely terrible. Do not use if you dont have to.They do not reply to mails or answer the phone. Repairs take forever.
S

Suraj Sebastian

Htc service centre
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Evgeny Burykin

Forget about this place. The only thing they actually can do is to collect the device (notebook) and send it to authorized service center. Time wasting.
M

Mr1GMC

Baddest service ever,they dont respect the costumers and they dont even answer the phone and if they answer after 30 minute maybe they will keep you in hold to check and then close !! Now they have my phone for 3 weeks and still saying waiting for repair!every time having the same issues they dont anything just taking time
A

Abdullah Abu Radwan

No one is answering and they seems not to care about customers
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Gopinath Rajappa

I have given my mobile sony m4 for repair three times still the issue is not fixed . no clue what the technical is doing, only reply i am getting is everything is working fine.. worst service !! customer service never ever answer their phone, all the staff are sleeping!! Dont ever call the customer service. you will loose money by calling them. better some other company deserve the job .
S

Sibi Joseph

nobody answers the phone !!!...
A

Ayush Mathur

Had a screen issue with my phone, submitted the phone on the 15th of May assuring completion by 22nd of May. Ultimately I got my phone back on the 5th of July. On top of this they do not pick up their phone so apart from email there is no other way to communicate with them.
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vessy percymae malinao

I am really disappointed as I received an sms early this morning that my mobile has been dispatched but up to now I didnt receive any calls that my mobile is ready for pick-up. Called their landline a lot of times during their office hours but no one picked-up. It is such an inconvenience with slow provision of updates and bad customer service in general.
E

Emin Musakhanov

Extremely expensive. Bad service. I fixed my tablets cracked screen, and the screen literally glued off while I was still at the shop! Gave it back, but after few days it glued off again. Terrible company.
N

Nico Zandberg

They do great jobs with their repairs and offer decent repair tracking and status services. But it is very overpriced. Even basic repairs cost over AED 600
Z

Ziad Agha

Very bad service.. until now I didnt get my HTC M9 plus phone, it was screen problem, when i submited the phone they told me 5 days will be ready, we are going to finish 1 moth and the phone still with them wvery week the say this week will receive the part and now almost a month has passed what a customer service is that.??
A

Archie Manza

Why cant I give half star in google maps, they should not give their phone number on their website when they doesnt even answer calls.
M

Mohammad Yahya

expensive, I dont recomend
A

Abdulrahman HM Souka

Very difficult to get hold of technical department on the phone (customer service department are relatively helpful but they cant transfer you to the technicians directly). Delay in fixing phone. Had them fix my phone (screen)... screen then stopped working within a few days. I then complained and managed to get a replacement brand new handset rather than wait for another repair job. Note this is the official Sony mobile repair centre in Dubai.
A

Amir Hassani

Highly priced services, not easy to access
T

Taymour El Erian

If I could give them 0 stars I would. I sent them my HTC phone which didnt want to power on or even charge. It took them 3 days (with email and phone follow up) to get them to send the estimate. They told me the phone board and battery both are bad and have to be changed (the phone is 6 months old without warranty) and the cost is almost 75% of a new phone of the same model. it was of course unreasonable to have both the board and battery failing at the same time so I declined the repair. Meanwhile found that this problem is a protection for the phone from HTC, all you need is connect it to the charger for a long time and start it with vol+ and power for about 2 minutes press. I went to collect my phone and saw the technician closing the phone again and the screen was on !!. I went home and tried the phone and it is working with no issues. They have no idea about HTC phone or its repair. Stay away
D

Deepika Munot

Excellent service
S

Sreevisakh Sasikumar

Service Centre For Motorola, Huwai, CAT etc. Giving good service. Minor issues are solved fastly.
S

Saleem Mohd

i have send my sony m4 new mobile 20 days old with warranty for repair it was send as it is without fixing it they dont have technical knowledge for phone repair & they r not authorised for sony mobile as per sony uae. worst customer service & no feed back from them. they need 15 days for repair one mobile disgusting.
A

Abid Alqasim

Good
A

ahmad hiskol

The worst repair center in Dubai , very incredibly expensive, unfriendly staff, call center never answers, I dont recommend at all. The customer care in Dubai should take actions of the this place.
J

jisam basheer

Good quality repair but the charges are exhorbitant. Most repairs for phones cost upwards of 600 aed
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Justin Johnson

Disgusted with your service. Its been 3 weeks and my device is still not repaired. Bunch of incompetent losers. Wasting peoples time and money. Go home losers.
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ummer farooque

Worse service at high cost. No responsibilty. I dont know why HTC is keeping them as their dealer
D

Domenico Petrera

Worse customer service ever, I had to go there three times because they were not able to know if the spare part was available, on the phone they said is available but when i got there it wasnt. After they repair the phone I was not able to restore the original setting because they kept my SD card with all the applications on. When i went back again to ask for my SD card they immediately blame me saying that I lost it and was not their fault. At the end the card was on the "technician" desk and they even apologize for the inconvenient. I think the GM of technocare should teach the employee about how to deal with customer. I do not recommend this place to anybody.
M

Michael Habib

Decent experience although a bit crowded...
S

SREE HARSHA NEKKANTI

Shopping area and business area
M

Mohammed Mansoor

Good service and prompt service
F

Fredrik Eriksson

Quick and affordable service and repairs
W

Wilson Dcunha

Worst service center ever... some should take action against these ppl...
R

Ram Ganesh Shetty

Professional people...
R

Rajesh Dsilva

Recommend
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sanjay binwal

they took much time
M

Mazen Aman

Good service
N

Nigel Mark Dias

Only automated responses. No humans?
S

Sebastian J

Good service and device collected back on time.
A

Aby Abraham

Had my HTC serviced here. Good service and customer care.
D

Damian Brennan

I went to Technocare with a broken iPhone and the service was quality was such a surprise! Ive been in UAE for a long time and this was the best phone repair experience Ive had here.
A

Abdul Mohsi Badriya

They hardly answer the calls and and have no responsibility towards their work or towards. customers. They have been sitting over without doing anything for a week after collecting my phone.
E

Eby Raj

useless place , not recommended for phone repairs
A

Arslan Ahmad

Nice
A

ammar al-lababidi

My phone took 2 months to be repaired
R

Remon Farag

Time wasters... Leaving their customers unattended
R

Rahul Kansal

Worst customer service i have ever seen in my lfe..
A

Adel Ezzat

The best place to fix your mobile
D

deepak ramesh

They dont care .
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Raghunathan Pangath

Total solution for cross brand handset issues
J

Joshy George

Love it
R

Roman Fadeev

это не самсунг. Самсунги тут не делают.

Technocare Phone Repair

Technocare Phone Repair

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Location

30 most recent searches

Comments 81

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