Information
| Monday 8AM–8PMTuesday 8AM–8PMWednesday 8AM–8PMThursday 8AM–8PMFriday ClosedSaturday 8AM–8PMSunday 8AM–8PM |
| hertz.ae |
| +971 4 427 3200 |
| Unit R8, Block H Up Town Motor City Opposite Spinneys - Dubai - United Arab Emirates |
| 3.6 |
Location
30 most recent searches
Comments 10
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Qatr alnadaBad customer service. I called multiple times and on different dates with no response. They are not so helpful. Overpriced and they do not give you the option to pay your tickets.
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Abdallah MehelbaAn excellent service , recommended to many friends visiting and all were satisfied 100%
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Nehme Gedeonnobody ever picks up the phone or its always busy!
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noah christopherfriendly staff but the entire transaction was impersonal/explanations of documentation rehearsed/on repeat. its like they know what theyre doing but are bored doing it. they just want your signature and for the transaction to be completed.
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Hammoudeh AhmadWhen I rented a car from the DWC airport branch they were good, but when I went to return the car after one month to motor city branch, it was a very bad experience. The guys started checking the car in a very strange and scrutinizing way like they were aiming to find something wrong! That was the first time in my whole life I see anybody checking a returned car like that. The guy asked me did you smoke in it? I said no and I dont smoke!! I used it with with my family only. He said I smell smoke! I said that is coffee my friend not smoke!! Look the coffee cup is still in it, he said oh I see. Then he called his colleague and talked to each other and decided that I should pay 150 AED for dry clean, guess why?? It was a small dry coffee spot on one of the back floor mats. I said my friend I have used this car as a family for a month so you should expect some small things like that anyway, I will clean it myself. Then he decided to waive it this time only and next the he will not!!! I would be stupid to deal with them for a second time! It was like bad experience to be treated like that
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Chris VaughanReasonable prices comparatively speaking but surly customer service
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J BenedictGood location for those of us residing nearby. Great service provided by the staff.
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Anne van gheluwePhone rings busy !! I tried several times to call, but was not even put on hold. Tried to book online but got a message saying that there was a mistake with my name...i know my name better than Hertz !
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Khurram ArshadExcellent service with huge car collection
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Faridur Rahman ChoudhuryWrongly marked. Its on the main road