One&Only Royal Mirage - The Palace, Al Sufouh Road, Jumeirah Beach - Dubai - United Arab Emirates, Beach Resort, state Ajman

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Pauline W

Stayed here for one night after a business trip. Worth the cost, although it was quite reasonable due to low season (Aug). Main pool area is lovely with umbrellas and palm trees for shade. Staff bring you a cool box with cold water and cold flannel. They literally cant do enough for you - theres even someone who will clean down guests sunglasses in the pool, someone one who will offer fruits and refreshments at midday. I didnt get the shuttle to the Arabian Court due to my short stay but would definitely recommend the Bar and Restaurants having been before. There is a complimentary shuttle boat to the One and Only Palm if you have a reservation. Room is huge with a balcony / terrace overlooking the court yard/pool. I cant wait to come back - my new favourite hotel.

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Santiago Tacoronte

Still one of the bests hotels in Dubai. Elegant, good food and wine. Private beach, bars...

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Neil Bowen

Simply perfect in every way! The staff were amazing and delivered exceptional service throughout the hotel, the food was stunning cannot fault this superb destination.

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Deb Farnworth-Wood

Stayed here on first trip to Dubai. Rooms are lovely and the food is just first class. I made use of the piano lounge for daytime meetings and the staff soon came to know how I liked my Earl Gray. Definitely a quiet business or retreat hotel - it wouldnt be my first choice if I had the kids with me.

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Elisha Rao

Not about the hotel itself, rather the dining facilities. A group and I went to the Ramadan tent Majli hosted by O&O. I was absolutely appalled. There was dhs 205 minimum spend per person - when we asked the waiter how much was left for us to reach the minimum, he told us an amount. We ordered to reach the spend, it turns out the waiter lied to us in order to get make more money on our table. We had already reached our minimum spend when we initially asked him!!! The food was decent however, everything took so long to arrive - We had to follow up the staff on everything that we ordered constantly! The music was horribly loud, no one could hear each other talk. We asked for the music to be brought down to a more comfortable level and were promised it would but never did. Finally, when it came to the final bill we realised there was an additional of 3 peoples minimum spend/cover charge. We had 3 friends who came to say hello and left within 10 minutes (without any food or drink consumed), the staff were not able to accommodate chairs for our friends so they left soon after. If theres no space for them, thats fine but I dont understand how they had the audacity to charge dhs 615 for people they left standing? They argued about this for about 20 minutes and didnt understand why what they were doing was wrong. Sigh. Worst customer service Ive ever had in Dubai.

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Ahmed Ismail

Lovely lounge at the reception with live band from 9pm till midnight. Bery couzy and very classy. Also they have an amazing romantic restaurant with fantastic food.

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nasa p

Majestic and Luxurious ...Enjoy the ambience and aura of Arabian architecture and hospitality.

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Maria Chamoun

Romantic place for a walk under the stars along the beach. Has several good restaurants

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steve sheehan

If anyone knows a better hotel please let me know.

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Chris Fellows

Top class accommodation. This is a very upmarket resort. Beautiful complex and rooms. Stunning pool. Good variety of restaurants. Short walk to Dubai Marina.

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abound abound

Check out the interior/ tiles/ mosaic. Its very tastefully combined, plus, the food places are excellent, like "Olives"

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Salim Alshreeda

Amazing stay. The stuff are excellent. Very welcoming. high class hotel with several restaurants and private beach. Recommended for who like privacy and quite.

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Nicolas Cormier

Amazing place with amazing food and beverage. The staff is also super friendly. Loved it !!

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ian rarity

Fantastic hotel with great staff that provide amazing service!

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Neil Wood

Nothing about this hotel could be described as low cost, and yet the value is fantastic. These people understand that service underpins everything and its done in a very balanced manner. Theres no subservience, but there is a confidence and humour that seems to let the guest in on the secret that this really is one of the best hotel experiences in Dubai. First stayed here in 2001 before moving to Dubai 6-years later, and it remains a top hotel despite competition (almost) being built daily. They have got right what so many in Dubai get wrong - service is the wrong word. You really do feel like a guest in a home. Food excellent, surroundings wonderful.

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Arpit Bhardwaj

Awesome hotel with great view

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Kunal Lahori

Beautiful hotel with amazing restaurants and a beach. Great to stay in, and excellent place to do a wedding or corporate ballroom function.

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Jordy /

Great place! Nice restaurants and bars

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Ron Maxidus Chieng

Buffet lunch is one of the best. Cool private beach. Service at beach bar restaurant was poor.

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robin baby

The best Hotel in Dubai to enjoy your weekends, holidays.... even business trips as well. Privacy is important and they are well aware about your privacy to make you feel comfortable.

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Tapas Mondal

I have been here for conference , wonderful ambiance and delicious Indian food , I really enjoyed.

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Frank Mengling

Very nice place but in July definitely to hot...

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Nilesh Patel

The entire resort is amazing. Staff are all really helpful and friendly. Would/will recommend the hotel to friends and family when home. Room size was more than decent and view was stunning.

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Paul

Wow! Wow! Wow! This place is super amazing.

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Mandeep Duggal

Stayed at The Palace in 2012. Hotel is amazing. Staff are very helpful and will do anything to make your stay perfect. The pool area is very beautiful and quiet. Beach is great but sand has a lot of tiny stones in it. But overall a fantastic hotel, staff and views

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Sami Khaleg

Best place to stay with your girl in Dubai :)

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Ahmed Al Mehairbi

Nice decor hotels with big rooms. Have the best afternoon tea and private beach.

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Ibrahim Chughtai

One of the best hotels in Dubai. Amazing hospitality! Recommended for people who like abit of Indian and arabic touch to their environment. Staff is incredible. Also provides complimentary ferry rides to their other sister hotel on the Palm.

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Mirela Petcu

All the time I came by I have notice that the whole atmosphere is spoiled by unexperienced and sluggish waiters. Last time, on Dec 28th I reached there at 5pm to meet my friend and I know is NOT busy hours, however this waiter I believe Ayoun from Marrocco was a disaster. He recommended me the Arabian Beauty non-acholic cocktail and assured me is made of only 3 fresh juices and nothing else.I also told me I would like the mezze and he seemed unable to pronounce the word MEZZE HE JUST KEPT REPEATING “me..” “me..” as if he never heard in his life the words arabic mezzo. I wanted to make sure he understood the order but he was rushing and I kept calling him to come back but he replied "is ok” and left with our bothering to come back and clarify the order. He came later with cappuccino for my friend and my cocktail loaded with... sugar. When I told him to make a new one WITHOUT any added sugar he lied to me in the face and claimed the cocktail is all natural and has no added sugar. Since I do not have processed sugar for a couple of years I can immediately detect the added sugar, but instead of admitting his mistake he has the audacity to lye in my face. Eventually he brought me a new cocktail without sugar. I asked him when will the mezze we ordered be ready and he was puzzled. He simply had no clue what I was talking about… The was so lost that we had to call another waiter and surprise he brought as the Hot Arabic Mezze which is only part of the order as I was expecting the full arabic Mezzo hot& Cold. But since none of them bothers to confirm the order and take the meal order properly by using a order pad obviously they just bring to our table whatever they feel like or what they remember. Since they did not understand we want the full arabic mezze , my friend had to go inside to order it directly. The plating was absolutely disastrous. I have never seen anything more bulky or grotesque in a 5 star location in my life: - the hot arabic mezze came in a giant soup bowl; (Arabic Mezze in a big Soup bowl???!!! Seriously ?!) - the cold mezze came in what it looked like a breakfast/cereal bow: all 4 bowls were loaded and it seemed like is a family size position. (Cold Mezze in Breakfast bowl???!!! Really ?!) A bulky, careless presentation and a complete waste of food as 2 normal people cannot eat even half of that quantity. it really make me feel as if I was at Mc Donalds or KFC. A total dissapointment... It makes me wonder what kind of people you hire and what type of training do you offer if the waiters do NOT poses basic knowledge of the menu terms and they do not even bother to confirm the order or ask questions to make sure they understood the order. A cocktails and mezze seemed the most difficult thing to prepare and it took an army of people and long talks to get something so basic done. I really enjoyed the atmosphere and the peacocks and I never bothered to address the poor service but NEVER and I am really serious NEVER the service was up to standard. The waiters have a careless, very sluggish attitude and it seems as if they are the ones on vacation, they only bring whatever they remember from the order, they always take their time to bring the items although we were the only ones around there and this time the presentation was very Mc Donalds like which is simply a disgrace for a 5 star resort. Considering the above, I will NOT visit your resort. I am very disappointed you hire unexperienced and lazy staff, you do not offer adequate training and all of them are men. I would’ve like to see more diversity and I have noticed that in general, women are actually much better in customer service therefore your choice for only man waiters is not a bright idea at all. Overall your staff and service is substandard and it does not represent an exclusivist resort experience.

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Tarik Marzokah

This resort has been there for a while but still holds its place among the luxury new comers. Beautiful ambiance, entering the resort feels like stepping out of Dubai into a different place and time. Award winning spa facilities but a gorgeous Bath. Be sure to check out the Jetty lounge while there for a nice evening drink.

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Vibha Talati

My current fixation is to capture the restroom / washroom/ toilets signage of different countries. I saw these in The Palace Hotel in One & Only Dubai

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derek rankine

Truly a 5 star resort , though 6 stars for service.

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THIERRY LEUPE

Very beautiful hotel and good restaurant

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Matt Farmer

Perfect service, excellent food, fantastic views. Consider yourself lucky to go to such a fine location.

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Nayef Alsmairi

I like the hotel and pool however, there is no coffee machine in the room. Reception makes you wait for awhile for checkin. The food is really bad. And whenever you are around the pool, all the staff keep asking you, are you staying with us? Whats your room number? Like you have sneaked to the hotel. They could improve the food and customer service.

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Jana Fossi

Amazing rooms and amenities but service is really lacking for a 5 stars hotel. The reception is slow and the room service is very intrusive (they knock and ring even if do not disturb is at door). They should improve staff training.

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Kumar V

Its the one and only...

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Pinio Nainggolan

Went for business meeting and conference. Very nice architecture and exclusive. Gives you a sense of a palace.

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Jodie Jackson

Stunning hotel. Romantic and relaxing. Perfect for couples.

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Jun Xu

wonderful revenue for event

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Dubai Star Gold Dubai Star God Jewellery

great place and service

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Mazen Aman

1-mistake in room, we asked for king sizebed, and the room was 2 twin 2-rooms service is very late, I had to call 3 times for simple order. 3-Room service brought wrong dinner main course TWO times in 45 minutes. 4- the manager apologized and offered free breakfast, and no charges fir dinner. 5- NO free WiFi in room that charges over than 500$ per night !!! 6- the TVs picture quality in rooms is from 90s , I checked more than 1 room, all the same, they are not using HD receivers, nor HDMI cabels.

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Helen Onilado

The setting up is superbly designed

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jaleeda zeyad

one the most luxurious and stylish morrocan style hotel in dubai

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Aladdin Barakat

Nice place, good food, good Argeeleh

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David Craven

The ultimate holiday destination, pure indulgence

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Naveen Kumaar P

Epicor Insights visted nice place

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Muhammad Usman

5-star hotel

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sally zafra

Its a 5 star hotel

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Vania Seizova

The most amazing hotel at Dubai!!!

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Jad Jaber

Heavenly place... The Jetty Lounge is a must

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Mansour wasta

Not a pleasant visit

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I Kayyali

Amazing service!

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Nearva Molina

Very nice place relaxing

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Simon DeGroot

Great location and classy atmosphere.

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Vincenzo Albano

My favourite place by the beach in Dubai, amazing cocktails, food is fun and the place is simply unmissable.

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Pooja Kumar

Luxury at its finest

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Ricardo Liberato

A beautiful space full of wonder. Relaxed and quiet atmosphere, very comfortable beach. Has some amazing restaurants and a great lounge. Amazing view.

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nikosch86

Fancy place, not that expensive

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Fツ

palace turned to a hotel

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Evergreen Nature

Nice

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Hugo Bish

Beautiful garden

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Dan Root

Loved my stay with O&O, every need is catered for in this stunning property

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Nagham Shamali

Amazing

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Claire Gurman

Expensive and very high quality. Great service and range of food, all to a very high standard.

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Olivier Louis

Obviously the best beach boutique resort in dubai. 50 rooms and suites. Great personalised and attentive service.

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rizwan chopdar

Awesome place

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Mohammed Shihab

Amazing

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ludy k

Great place

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Abdulla Al-Madani

This hotel is beautiful

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Ameer Saib

Wow, what a swanky hotel!

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Adel Aldeiri

An experience from another world

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mahmoud kazamel

Can be only 5 stars

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AHMED SAIED

Love it

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Ali Mohtshim

Luxury

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Prince Kingsly

Conference

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Ali H

Beautiful Architecture

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Robert Engel

Amazing hotel with an amazing beach

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ΣΤΑΘΗΣ ΑΥΓΕΡΙΝΟΠΟΥΛΟΣ

The best of world...!

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Eugene Cartwright

Amazing

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A Google User

Top Hospitality and Super-Service.

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Платонова Анастасия

My favorite hotel in Dubai

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Eihab Harraz

Love you royal mirage

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Piero Pennati

Fantastic

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Marcelino Freixas

La HISTORIA del ..... ONE & ONLY ROYAL Mirage Dubai . La AMISTAD y el buen SABOR siempre perdura en el TIEMPO Gràcies marcel

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rashed vip

فندق one & only من افخم واجمل الفنادق في مدينة دبي ويتميز بموقعه الجميل وشاطئ الضخم والديكور العصري والطراز القديم ويقدم الفندق العديد من الخدمات مثل الرياضات البحريه والجولات السياحيه بجميع انواع المواصلات

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Enzo Agosta

La struttura è molto bella, il servizio è buono e la spiaggia è molto ben organizzata e, soprattutto, esclusivamente riservata allhotel. Stanze piacevoli e molto ben insonorizzate. Il personale è attento e cortese. Consigliabile.

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Monica Barbagallo

Todo esté complejo es muy lujoso y agradable. La atención es excelente El restaurante de The Palace presenta un menú variado y apetecible

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Pieter Dikkes

Sehr schöne Ambiance. Top Betreuung. Sehr angenehme causy corners

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Fatma sahin

Incredible ! Woww ! Mükemmel !

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salman chatt

السعوديون كانو أحلى ما في الفندق . من حسن تعامل الزباين السعوديين معانا والله اعتقدت انني بالرياض جالس على شارع العليا العام . الاسعار كانت أغلى من طاقتي . المكان جميل وراااائع . نزلو اسعاركم شوية الله يرضي علينا وعليكم .

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Nadjmat Hamadi

Très bon séjour. ... un personnel adorable

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Michael Schellenberger

Einfach nur WOW

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valou Thelma

Magnifique hotel

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سناب دبي W37

من أجمل المنتجعات في دبي

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محمد الكتبي

جميل على البحر والسعر جيد والاسترخاء

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Bashar A

7 star spa ♨

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Abd Mhamd

رائع جدا ورومانسي

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Abdulaziz Buhamdi

الفندق ممتاز

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Abdullah Frhin

(Translated by Google) The splendor of a few

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حماده محمد قاسم

ممتاز

	oneandonlyresorts.com
	+971 4 399 9999
	Al Sufouh Road, Jumeirah Beach - Dubai - United Arab Emirates
	4.6

One&Only Royal Mirage - The Palace

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One&Only Royal Mirage - The Palace

One&Only Royal Mirage - The Palace

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Information

Location

30 most recent searches

Comments 101

Nearest organizations