Information
| andalus.ae |
| +971 2 307 6207 |
| Al Salam St., Near Khalifa Park - Abu Dhabi - United Arab Emirates |
| 4.5 |
Location
30 most recent searches
Comments 48
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Dave WillettBooked here and arrived to a bathroom covered in hair, old finishing and low quality room. After swapping rooms, second room had same issues, including second hand toilet roll so decided to check out and go to the nearby Rotana (much nicer, proper standards of hygiene)! Staff at Andalus were inexperienced with little guest relations experience to deal with the situation, not to mention some were disrespectful. Outside area also littered with broken bits of furniture, wheel barrows and construction equipment. Not a good experience whatsoever, do not be fooled by the photos.
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S .S“My Stay at Al Seef Resort and Spa” Pros: -The staff was very very friendly and tried to accommodate us, even during rush hours (during Eid holiday). - Loved the design of the place, looked like a European village, felt like I was in Europe (except for the weather, stayed during summer) - Being close to Al Seed Village Mall was very convenient as there are coffee shops, restaurants and a supermarket. -Loved the smell of the shampoo, soap and lotion. - Spacious rooms - Big kitchen and washing machine available - Nice decor - Vallet service Cons: Even though the staff was friendly, the service was not as expected. We arrived about 40 minutes after check in time, but our room was still not ready, we had to wait approximately 30-45 minutes for our room which was very inconvenient as we were exhausted from the drive to Abu Dhabi. Also, although we had to wait that long, the rooms (three bedroom suite) lacked toiletries and towels. We had to call about three times to request these items. In addition, the water spray/hose in the toilets were leaking and the master bedroom lacked a door lock. Unfortunately, the suite lacked an electric kettle which I expected to be there, since, tea and coffee was provided. The TV in one room not working, also only basic channels are offered, no OSN channels. Addionatlly, a main problem we faced was the staircase; our room was on the second floor which we had difficulty with, as one of my family members has difficulty with stairs. The resort is divided into mini buildings/houses with three floors each, with stairs but no elevator. I believe this information should be provided, and we should have been asked on which floor we would like to stay since no elevator is provided. Moreover, the spa is outsourced, so sauna and jacuzzi is with charge. Usually, hotels/resorts have sauna and steam facilities available.I felt it was more like a furnished apartment style, rather than a hotel or resort style. So, it nice for families or individuals that prefer furnished apartments.
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Moe FakihAmazing Resort! Mohamed Haoubari and his team did a great job looking after my family... Thanks a million!
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Nadine OraGreat staff, great accomodations BUT POOL SERVICE IS WORSE.
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Gere GeorgeLovely little mall. Got all I needed and even a hotel next door to crash at!
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Ali AlktebiBooked it for 3 nights...Very bad customer service...order baby cot took them more than an hour .....also called them two times during this hour to remind them no luck....then asked for the manager ....who just did nothing to solve my issue..had to asked to check out early and leave
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Ajay BhatiaGood resort, but still isnt fully functional.. The pool was temperature controlled and the jacuzzi was very relaxing. The restaurants within the premises were very limited. The Indian restaurant Chota is the worst ever Indian restaurant in terms of food. Dont even know who approved their license. The food tasted very bad and they didnt have many items listed on their menu. My overall experience at the resort was just okay.
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Hani GhannamVery nice hotel but sometimes you feel like if you live in a mall
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Amer AlfarahBeautiful. Quite. Classy . Different shops inside and the best *Her Bar Salon*
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Jasur KayumovNice location with Alonso which great in every aspect or request...Love the pool, food and beverage as well its just next by mall which Alonso can help you with your shopping...Great job Andalus and Alonso keep it up...
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Martin KihutiAbsolutely world class experience. Located in an excellent place. nice and polite staff. Highly recommended
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Anup khanalOnce you are here you dont want to go back. Such an amazing place. Recommended to everyone
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Prettyme GorgeousExcellent Place. I like the BIG POOL, really fascinating environment. A must to visit place
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sanjar IskandarovLoved the pool, staff, especially the front office. Highly professional.
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Ehdz TrumataThe classy and brand new place in abu dhabi. Recommend to all
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Brian Jomar AnicetoHad an amaizing experience perfectly located very nice pool my kids love this place
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Dipendra BhomiPeace lacation good and hygienic room frendly and helpful staffs
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Dr. Mounib Al RifaiAn amazing place that exceeded my. Expectations. Spacious rooms and very modern amenities and facilities
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Opolot GeofreyIt beautiful and a place where you can find happiness
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[email protected] Tamang53Out of this world experience. Will be coming again
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Leidan LaureThe paradise in abu dhabi
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feras farwyBest relaxing placing in abu dhabi
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dileep kumarAmazing stay, pool was awesome, will be coming back
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Jford Marcialvery nice place with a huge pool
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ali bostanciogluA resort in the city best place
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norman rattwatteLove my stay with professional service
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Nehme DarwicheWow great place the walk and the swimming pools
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napnap TabujaraStylish and mordern place located in Abu Dhabi
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Roger DelarosaThe most happening place
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joeland santosThe most relaxing place
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Shamoy AlzarouniVery bad experience with this hotel can say how bad was it it does not deserve 1 star even
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Majed Alamrygood
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Margaret Anne CatimbangThe best place to stay in Abu Dhabi
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Kawther JaberViews
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Liza CaseresRelaxing place
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sreekanth gopalanAmazing
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F. Altayerالفندق يحتوي على كثير من المطاعم والكوفيهات الممتازه والمكان يتميز بالموقع الفريد للمشي والاستمتاع بفنجان قهوة في الهواء الطلق عندما يسمح الجو بذلك كما انه يمكن الوصول الي الفندق بعد الخروج من مول قرية السيف
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yaser albannayالمكان جدا رائع وهدوء والأجواء للعائلة جدا مثالية ويمتلك مجموعة من الخدمات منها المطاعم والكوفيهات ولاتحتاج الخروج من المنتجع كل شي متوفر وبالإضافة يوجد مول السيف بحانب المنتجع والأهم من ذالك الأمن والأمان هههه وايد مدحت المنتجع والله ثم والله لا امتدح المكان لأني اعرف صاحبه والله ماعرفه مت صاحب هذا المكان
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Ghadah Al-hamlanالمكان رائع للاسترخاء ويحتوي على بعض المطاعم والكوفيات ، ملاصق للموقع مول صغير جداً يجري حالياً بعض التعديلات فيه مما سبب لنا الازعاج
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Yousif Khouriالاستقبال كذابون لا يعطونك نفس الحجز للغرفة . احذر من الفلل الأخير بالقرب من شارع إزعاج ومناظر غير جميل . لا تدفع مبلغ تأمين بالإمكان تجاوز هذا فقط الغرفة وإصرار موضف الاستقبال فقط نصب وحتيال
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Emanee Hbsحسن المعاملة والتفاني في إنجاز العمل في اسرع وقت ممكن
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AlBaNDeRy Ahmed(Translated by Google) Rhiab Raig place and if a non-changing atmosphere without the long Trouh
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Hmood Mazمكان حلو كله كافيهات ومطاعم وممشى وفندق
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ويتي toitiyمنتج رائق و جميل يحتوي على مجمع صغير به مقاهي و مطاعم ومحلات
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Abed Atuiمكان هادي وراحة كاملة
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saad saadalkhaldiمنتجع جديد يحتاج إلى خدمات اضافية
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خالد الخالديهادئ جميل عائلي
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حسن المازممن الاخر صراحة المنتجع ولاغلطة عليه وعجيب